Dispatch Assistant

Responsibilities:

- Receive and prioritize incoming calls from customers and drivers

- Dispatch drivers to designated locations based on customer requests and scheduling

- Monitor driver progress and provide updates to customers as needed

- Coordinate with other departments to ensure efficient transportation operations

- Utilize transportation management systems to track and manage shipments

- Perform data entry tasks to update and maintain accurate records

- Analyze transportation data to identify areas for improvement and implement solutions

Experience:

- Previous experience as a dispatcher or in a similar role is preferred

- Proficiency in using GIS (Geographic Information System) software for mapping and routing purposes

- Familiarity with phone systems and the ability to handle high call volumes

- Knowledge of transportation management principles and practices

- Experience with data entry and maintaining accurate records

- Understanding of freight transportation processes and terminology

- Familiarity with transportation management systems is a plus

- Strong phone etiquette and communication skills

As a dispatcher, you will play a crucial role in ensuring the smooth operation of transportation services. Your ability to effectively communicate, analyze data, and coordinate with various stakeholders will contribute to the overall success of our organization. If you are detail-oriented, have excellent problem-solving skills, and thrive in a fast-paced environment, we encourage you to apply.

Job Type: Full-time

Pay: $17.27 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Sunnyvale, TX 75182: Relocate before starting work (Required)

Work Location: In person