Assistant Customer Service Representative - Dispatcher

Are you ready to embark on a fulfilling career journey in Carrollton, TX? Jim's Plumbing Now invites you to become an integral part of our team as an Assistant Customer Service Representative - Dispatcher. In this full-time role, you'll be the heartbeat of our operation, ensuring seamless Customer Service and dispatching excellence. If you're a seasoned professional with a passion for customer satisfaction and thrive in a fast-paced environment, this is the opportunity you've been waiting for. Apply now to chart your course with Jim's Plumbing Now!

THE MANY PERKS OF JOINING US:

Jim's Plumbing Now recognizes the value of experience, and we're here to reward it. As an experienced candidate, you'll enjoy competitive compensation ranging from $15 to $20 per hour, supplemented by performance-based bonuses. But that's not all! We also offer our team great benefits, including:

• Health and dental insurance
• Continuous education opportunities
• Access to our 401(k) plan after just 60 days of employment

Join our dedicated team as an Assistant Customer Service Representative - Dispatcher, where your expertise is celebrated, and your career can reach new heights!

BECOMING OUR ASSISTANT CUSTOMER SERVICE REPRESENTATIVE - DISPATCHER

In your role as a full-time Assistant Customer Service Representative - Dispatcher, your responsibilities will encompass ensuring our customers receive top-notch service. You'll be responsible for providing courteous and precise responses to customer inquiries, coordinating service orders with meticulous attention to detail, and dispatching technicians with precision. Handling payment collection and invoicing professionally will be part of your daily routine. You'll also streamline the acquisition of city permits when necessary, ensuring a smooth process for our plumbing services. Your attention to detail and commitment to excellence will be crucial in ensuring the seamless operation of our services.

Qualifications:

• 3+ years of CSR experience
• Strong computer skills

Experience using ServiceTitan software is a plus!

Schedule:

• Tuesday - Saturday

HOW YOU'LL THRIVE WITH US AT JIM'S PLUMBING NOW:

Jim Parker started the company with the core mission to serve the Carrollton community with the fast, dependable plumbing services they need to keep their homes running smoothly. Combining his decades of industry experience with his position as the President of the National Foundation Repair Association (NFRA), Jim is a powerhouse of knowledge and expertise that funnels down to each employee. With our skilled and professional team, our customers can count on us when they need a rogue Lego fished from their toilet, a leaky faucet silenced, or an appliance replaced!

We emphasize the importance of family values which shows not only in our service to our clients but also in our company culture. We have created a family atmosphere that sets our employees up for success. We invest in our team members through continuing education and training and provide them with competitive pay and excellent benefits.

TAKE THE LEAP IN YOUR CAREER!

Elevate your career with Jim's Plumbing Now, where our application process is quick, straightforward, and mobile-friendly. Join us and experience a career journey like no other!