Director Of Systems

Yes

8:00 AM - 5:00 PM M-F

TSU203103

Director of Systems

N/A

Accountable for the successful administration of the day to day technical processes which support the administration of Financial aid and Veterans Affairs. Accountable for the daily and periodic data exchanges between the Federal systems and Banner. Assists with the operation, configuration, upgrading, testing and development of the Banner system as it relates to the financial aid module. Contribute to assessing, improving, and maintain the operational and technical aspects of Financial Aid while meeting regulatory compliance and operational efficiency. Serve as the primary technical contact between the Office of Student Financial Success, OIT, and third- party partners. Responsible for organizing and facilitating scholarship functions, including scholarship database administration, and expenditures and eligibility to include monitoring NCAA regulations.

• Hold a primary role in Banner system administration and production support, oversee maintenance of the Banner Financial Aid module to achieve desired results from varied processes, contribute to the control and updating of the module, and manage the testing of updates and new development.
• Serve as point of contact for financial aid related Eullician tickets and Banner issues; researching Ellucian tickets, updates, and the commons for others experiencing issues and/or identified resolutions/work arounds.
• Manage updates to the MyTSU portal as needed with assistance from OIT.
• Work in conjunction with the enrollment team to maintain and enhance use of Slate portal to improve the student experience with Student Financial Success and provide additional processing tools for staff.
• Monitor and develop UC4 tools as needed to automate financial aid processes to include creating, modifying, scheduling, and overseeing the scheduling of processes.
• Assist the work study coordinator with HR and payroll functionality as needed to improve timeliness of timesheet submission and reconciliation.
• Assist with FAFSA’s loads and CSS profiles; monitor suspense and cleanup process, monitor and assist with FAFSA correction files, and maintain EdConnect software and database integrity.
• Design custom and maintain current Argos reports to assist department with regular and ad-hoc needs.
• Participate in the development and implementation of financial aid policies and procedures. Identify ways to leverage technology to improve efficiency.
• Ability to act as a project manager understanding milestones, deadlines, workload management, etc.
• Contributes to assessing, improving, and maintaining the operational and technical aspects of the financial aid processes, focusing on best practices in technology utilization and limiting manual processes.
• Work with the enrollment team, departmental stakeholders, and colleges to coordinate expenditures of all available funds to maximize student enrollment, retention, and graduation.
• Design, disseminate, collect, and review applications; awards scholarships works directly with parents, students, donors and agencies to confirm the student’s acceptance and adherence to their scholarship conditions.
• Maintains scholarship database (scholarship universe), ensure funds are appropriately awarded based on university, state or federal guidelines.
• Propose and work with the Executive Director to manage the scholarship budget to ensure the best use of funds and resources at all times.
• Monitor the scholarship program budget and forecast annual funding needs.
• Coordinate with Student Accounting to ensure payments from external agencies and veteran’s benefits are appropriately reflected in award packages.
• Supervise the development of the scholarship program materials including the university scholarship website.
• Perform other duties as assigned

1.0

Commensurate with experience.

Master’s degree preferred.

Valid Texas Driver’s License preferred.

Knowledge of:

• Policies, procedures, practices and regulations.
• Requires full/complete knowledge in multiple disciplines and serves as an ultimate subject matter expert in at least one discipline or function. Demonstrates full command of technical and functional principles, procedures, and subject matter in multiple disciplines to handle any situation and lead or train others. Requires the ability to lead the development or modification of work procedures across multiple disciplines.
• Requires knowledge, expertise, training and skills pertaining to the understanding, application and processing of various VA education benefits, which I possess.
• Supervisory techniques.
• Microsoft Office Professional or similar applications.

• Effective customer service.
• Problem-solving and decision-making.
• Strong management.
• Multitasking and time management.
• Coordinating work of others.
• Planning activities.
• Leading projects.
• Both verbal and written communication.

• Prepare detailed reports.
• Work independently.
• Communicate effectively.

Three (3) to five (5) years of experience.

• Limited standing and/or walking.
• Handling light weight objects.
• Using or carrying equipment.
• Stoop, bend or lift.

It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.
Manual of Administrative Policies and Procedures

04/30/2024

No

Open to all applicants.