Director of Sales, Marketing, & Service

Job Description
Are you a Director of Saleswith at least 10 years of experience looking to join a niche company that offers growth? DTS is an award-winning electronics manufacturing company that has been named "Best Place to Work" for the past four years.
We have an open position for a Director of Sales, Marketing, & Serviceat our office in Seal Beach, CA - you could be just who we are looking for to grow our team. If you meet the qualifications below, we encourage you to apply today.
Responsibilities and Duties include but are not limited to:

• Sales
  • Directs international and domestic sales staff and sets objectives and policies.
  • Supervises and trains the sales team to meet sales objectives.
  • Creates and maintains a sales plan with targets by region, industry, and product type. Identifies short and long-term strategies to service key accounts and industries.
  • Collaborates with the sales team to ensure Quarterly Business Reviews (QBRs) are performed with all sales representatives.
  • Develops and maintains high-level relationships with key accounts.
  • Maintains a COTS price list. Sets pricing based on margin review as well as other factors such as competition and overall system margins. Reviews/approves all discounts.
  • Prepares and maintains the Sales & Marketing Department budget.
  • Reviews/approves expense reports.
  • Creates & maintains representation/distribution agreements. Reviews/approves commissions paid to representatives and distributors.
  • Works closely with worldwide support offices & representatives to create annual forecasts.
  • Provides detailed status reports & forecasts in weekly sales & senior management meetings.
  • Chairs weekly sales meetings to review performance against objectives, discuss sales leads, and set priorities.
  • Assists Business Development with new product definition and product improvement strategies.
  • Creates and communicates monthly product unit forecasts to the Operations Department.

• Marketing
  • Supervises Marketing Manager. Sets priorities for market strategy, tradeshows, advertising, website content, and product collateral.
  • Assists with market research and development of new marketing strategies.
  • Assist with creating/editing technical data sheets and documents.

• Service
  • Supervises Customer Service Team and creates policies & priorities.
  • Oversees Senior Manager responsible for the Technical Support team. Actively aligns the activities of the field support engineers with the sales team.
  • Works closely with global Technical Support Offices and representatives to forecast annual service work and revenue, and tracks performance against forecasts.
  • Assesses customer satisfaction through surveys, analysis of Help Center metrics, or other methods as appropriate.
  • Performs other related duties and responsibilities as requested by DTS management.

Experience and Skills
Qualifications and Skills: To perform this job successfully, an individual must be able to perform the Responsibilities and Duties satisfactorily. The qualifications and skills listed below are representative of the knowledge, skills, and/or abilities for the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

• Bachelor's degree in Engineering or otherwise pertinent field or the equivalent combination of experience and educations is required. Substantial experience (approximately 10+ years) in sales & business development supporting highly technical product lines is necessary. Master's degree in a related field is a plus.

• Proven managerial and staff development skills are necessary. Previous experience managing distribution channels preferred.

• Ability to effectively lead/manage a sales/marketing team utilizing strong analytical, reasoning, inter-personal communication, problem-solving, and conflict resolution skill is necessary.

• Well-developed interpersonal skills with a demonstrated ability to guide a dynamic team through continued growth and business evolution is necessary.

• Ability to effectively communicate with a wide variety of audiences (such as customers, vendors, executives, employees), verbally and in writing, is necessary.

• Demonstrated ability to appropriately address and document details, meet deadlines, and communicate/work effectively with other individuals/departments in a professional, diplomatic manner is necessary.

• Demonstrated resourcefulness in setting priorities and providing leadership to people, systems, and large-scale projects is necessary. Additionally, the ability to be flexible, multi-task, and work within a sometimes ambiguous, fast-moving environment, while also driving toward clarity and solutions.

• Demonstrated proficiency using various computer programs, such as, Windows,, Microsoft Office (Word, Excel, Powerpoint, Outlook), as well as the ability to use a variety of specialty tools, such as ERP and SalesForce or an equivalent CRM, is necessary.

Work Environment, Physical Demands, and Equipment Use
This position works in an environment in which safety, environmental and health concerns may demand constant attention. The work environment is a production and engineering area and typical business office. The employee is frequently required to stand, walk, sit, and have the ability to lift and carry up to 50 lbs.
Occasional US and/or international travel to customer, vendor, corporate, and/or other sites may be necessary based on business or customer needs.
ITAR Statement
This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required.
Job Benefits
Upon eligibility, some of the benefits offered include:

• 6 Company Paid Holidays a year
• The last week of the year off paid by DTS
• Flexible Schedules
• Medical, Dental, and Vision Plans
• Employer-paid Group Life Insurance
• Supplemental Insurance Plans such as: Accident, and Critical Illness
• Tuition & Training Assistance
• 401k Retirement Plan with an employer match

What sets DTS apart?
For 4 years in a row, DTS has been named as a "Best Place to Work" by our employees. Why? Because we value satisfied employees just as much as satisfied clients. With competitive benefits, flexible work schedules, paid training and much more - we aim to attract the best talent and keep them here.
Our culture and employee perks help DTS achieve exceptional client service. When we have happy and motivated employees that is the best way to achieve the exceptional level of service our client's demands.
The pay range listed below allows for candidates with various levels of skill and experience to be considered, as well as room for growth achieved within the role over time. Offers extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.
$148,000 - $280,000 DOE
DTS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.