Director Of Quality Assurance Performance Improvement

Circle of Care for Families and Children of Passaic County is an independent nonprofit organization dedicated to assisting Passaic County multiple-needs children and their families. At Circle of Care, we believe all families have strengths and deserve access to high quality services and supports. As a Care Management Organization (CMO), we partner with families to design, implement, and manage individual service plans (ISPs) using both informal and community support for children with complex needs including behavioral, emotional, and developmental disabilities.

Our core values include: Our Employees, Service Excellence, Family Voice & Choice, Individual Strengths, Family as Equal Partners, Community Collaboration, Diversity of Cultures

Our Vision: Success, One Family at a Time.

We are seeking a Director of Quality Assurance Performance Improvement to advance the mission, philosophy and values of Circle of Care on behalf of our growing staff of 150+ employees, and the youth and families we serve.

Responsibilities include:

• Provide leadership in the broad attainment of excellence of the agency's mission
• Develop, manage, and implement Quality Assurance and Performance Improvement plan within the agency
• Oversee and direct the QAPI department in developing, preparing and analyzing critical data that will track, monitor and assess qualitative and quantitative service delivery.
• Mine data in multiple systems, design and develop reports for internal and external users
• Analyze reports and provide recommendations and creative strategies for the development, improvement, and enhancement of policies, procedures, operations, and resources.
• Assess and manage risk for the agency, (e.g. HIPAA regulations, incident reporting, backup file system)

Education & Experience:

• Bachelor's Degree
• 3+ years of experience working in an organization with a similar mission and operations
• 3+ years of Quality Assurance experience

Circle of Care offers an excellent, comprehensive benefits package including medical, dental, vision, matching 401(k), wellness programs and generous paid time off.

If this sounds like the right opportunity for you, apply today!

Please fill out our initial 3-minute, mobile-friendly application which must include resume with cover lettertelling us why you are the best candidate for this role.

Circle of Care is an equal opportunity employer. We honor diversity and are committed to creating a culture that embraces all.

https://circleofcarecmo.org/