Director, Quality Assurance

RxSense is a privately held health technology company that is re-envisioning the platforms and data solutions used to manage pharmacy benefits in order to make prescription drugs more affordable for everyone. RxSense also provides prescription benefit solutions directly to millions of people through its consumer brand, SingleCare. We have saved our customers over $4B on prescription medications since 2015.
We are a team of forward thinking, experienced health and technology professionals working together to solve big problems and create value in an industry that is personal for everyone - healthcare.
Position Summary :
The QA Director role is responsible to manage all aspects of user acceptance testing and the Quality Assurance lifecycle pertaining to the RxSense. This includes end to end accountability for the testing quality of the user experience through visual inspection and functional testing against established QA principals, methodology and guidelines. This position requires the ability to oversee, manage and report out the status of manual test cases, execution of test scripts and defect remediation.
In addition to the Quality Assurance Function this position is required to lead and maintain a highly efficient/effective team. This includes but is not limited to ongoing team training, process documentation, mentorship,
Essential Duties and Responsibilities :

• Lead and coordinate Quality Assurance testing functions for Pharmacy Business Management across multiple functional areas, including Direct to Consumer platforms.
• Must be able to lead and coordinate with on and offshore QA teams to meet project requirements. Prepare test cases, document scenarios and lead testing process/structure with on and offshore teams.
• Define testing strategies and standards to ensure product being tested meets or exceeds standards. Create test plans and define various levels of testing phases. Record test results and defects and promptly communicate to development teams and management on progress. Ensures that testing meets all deadlines set forth in those plans
• Should interact and collaborate with Innovation and Engineering team and report on high-level metrics for team management on status and progress.
• Participate in project requirement sessions, analyze and build test cases and prepare test plans
• Define department best practices, oversee personnel management, work with senior leadership on budget and hiring functions.
• Represent RxSense Enterprise Engineering on internal and external calls with third party and/or client facing areas
• Continued refinement and enhancement to the QA SDLC process with a focus on continued implementation of a best in class Quality Assurance Team.
• Recruitment/evaluation of new hires and contract employees

Education/Experience:

• Bachelor's degree (B. A.) from four-year college or university, and a minimum of 8 years of related work experience.
• Prior management experience/Must have a demonstrated work history leading highly successful and motivated teams.
• Excellent communication skills (both written and verbal)
• Experience working effectively in a team oriented/collaborative environment.
• Ability to multi-task while effectively managing time and meeting critical deadlines
• Strong customer focus with the ability to advocate for the customer experience.
• Experience in Pharmacy Business Management and/or Healthcare related fields strongly preferred.
• Familiarity with Selenium and Cypress test automation tools.

Salary Range: $136,000- $163,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.