AddressForbes List of America's Best Employers 2022, 2023, & 2024
Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time and we’re looking to hire talented folks with a love of learning to make it all possible.
Roles and Responsibilities:
- Directs the management and operations of the Crew Dispatchers Office to ensure safe, reliable, and cost effective T&E staffing for all NJ TRANSIT revenue and non-revenue trains.
- Directs the development of new and revised crew and equipment plans for NJ TRANSIT’s Rail service including special events, service disruptions, holiday programs and emergencies.
- Directs the preparation and analysis of operating reports detailing activities related to crew utilization, payroll, training and other issues pertaining to T&E manpower control.
- Directs the Quality Assurance (QA) staff and coordinates with NJ TRANSIT’s line operation and Rules departments to ensure that acceptable T&E attendance, training and qualification compliance levels are met.
- Directs the QA staff to monitor revenue collection and train staffing. Reviews and ensures T&E compliance to TRO-12.
- Develops and monitors the analysis of the T&E budget.
- Develops standards and procedures for efficient manpower utilization and control. Confers with union General Chairman and other NJ TRANSIT departments for the successful implementation of these procedures.
- Coordinates with Rail Operations System Development and I.S. in developing, maintaining and improving existing computer applications critical to the daily dispatching, tracking and payment of T&E crews.
- Responds to service related disruptions/emergencies and directs the development and execution of contingency plans for service restoration. Coordinates with NJ TRANSIT line operations to ensure manpower requirements are satisfied.
- Directs the operation and management of the Rail Payroll Verification unit to ensure proper processing of payments for all T&E employees.
Education, Experience, and Qualifications:
- Baccalaureate degree in planning, business administration or related area and seven (7) years of industry experience, with a minimum of five (5) years in service planning, crew and equipment scheduling, cost analysis, service development environment, or related experience.
- One (1) year of closely related experience may be substituted for each year of Education required.
- Must possess excellent written and verbal skills.
At NJ Transit you will enjoy a competitive salary and excellent benefits package:
- Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
- Flexible Spending Account
- Life Insurance
- Paid Leave
- Tuition Assistance
- Commuter benefits
- 401(a), 401(b), 401(k) Retirement Plans – up to 9% employer contribution
At NJ TRANSIT, diversity and inclusivity are vital to our success as are committed to hiring individuals from diverse backgrounds, experiences, abilities, and veteran status. As an Equal Opportunity Employer, we encourage all qualified applicants to apply and join our team.
