The Director of Operations focuses on operational management relative to a specific book of business, its processes and process management. This position’s purpose is customer service, problem solving, which will enhance delivery of services and day-to-day client management.
Annual Salary: $90,000.00 (Must be retired NYPD to be considered)
Essential and General Job Responsibilities:
· Full charge responsibility for a security guarding book of business within the company’s portfolio.
· This is not a remote position and requires being in the field.
· Responsibilities include approvals of all hires and terminations in coordination with Human Resources.
· Leadership role, i.e., company planning and immediate problem resolution through best practices.
· Oversight of several operational staff and functions in support of this positions’ responsibilities.
· Direct security officer communications and training.
· Attendance at company job start-ups and walk throughs.
· Close customer contact which requires weekly client visits.
· Reporting all actions taken into the company informational database.
· Work harmoniously with other Directors and upper management.
· Attend weekly Director’s meetings.
Qualifications and Skills Required:
· We are seeking a retired NYPD officer who was in a manager role within the police department.
· Proficient in Microsoft Office Suite.
· Experience within the guarding space preferred.
· Operational leadership experience a must.
Competencies:
· Strong management and project follow through.
· Creative problem-solving skills, combined with sound judgment and ability to think out of the box.
· Strong ability to multitask and prioritize assignments.
· Organized with an attention to detail.
· Strong verbal and written communication skills.
· Ability to take initiative, work independently and within a team structure.
· High energy leader needed.
Note: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities required for this job. Duties, responsibilities and activities may change at any time with or without notice.
WATCH GUARD 24/7 is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability or any other protected class.
WATCH GUARD 24/7 IS PROUDLY LICENSED BY THE NEW YORK STATE DIVISION OF LICENSING SERVICES.
Job Type: Full-time
Pay: From $90,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Retired NYPD: 1 year (Required)
- Managment: 2 years (Required)
- Microsoft Office: 1 year (Required)
Ability to Relocate:
- Queens, NY: Relocate before starting work (Required)
Work Location: In person