Director Of Operations, Janitorial Maintenance – Residential

The duties of the position include, but are not limited to, the following:

· Direct, supervise, manage, evaluate, and constantly communicate with area managers.

· Coordinate activities of area managers and onsite teams to ensure smooth flow of operations.

· Act as liaison between the client, operational leads, and corporate support teams.

· Ensure that daily operations across the portfolio are run efficiently and effectively.

· Manage and oversee area managers and onsite teams to ensure operational standards, safety compliance, and optimal productivity are met.

· Review payroll and verify overtime on a weekly basis.

· Plan, organize, coordinate, execute and supervise management functions across portfolio.

· Conduct quality control inspections to maintain consistency. Document and report deficiencies.

· Conduct unannounced inspections at different sites each day.

· Provide training and feedback as needed.

· Take action to address any complaints.

· Oversee safety training and provide safety inspections on a daily basis.

· Properly communicate and report all safety issues in a timely manner.

· Escalate disciplinary action as necessary and report to HR.

· Attend all mandatory staff meetings (i.e., report to office and then to field).

· Promptly respond and report emergencies.

· Provide reports regarding emergencies, safety, and compliance to HR and risk management team.

· Provide weekly report including milage, fuel receipts, and condition of car. Report any damage immediately.

· Must be reachable at all times via company-issued cell phone and readily available to work in-person 24x7.

Availability

QBS maintains operations 24/7/365 and is an “essential business” in the New York area. We work during normal times as well as when other businesses may be closed down. The position requires flexibility and an ability to work whatever schedule and hours are deemed necessary to efficiently accomplish the work and service our clients, which may include working extended hours, weekends, holidays, and/or during emergency situations, such as natural disasters (storms, including but not limited to rain, wind, snow and ice, floods, power outages, fires, earthquakes, etc.), public health emergencies such as the COVID-19 pandemic, government-declared states of emergency, labor strikes, and force majeure events. Accessibility to answer questions by email or phone during off hours in accordance with QBS’ policies is expected. The ability to work this schedule is an essential function of the job.

Quality Building/Protection Services, a WBE, is an Equal Opportunity Employer committed to hiring a diverse workforce. EOE/Minorities/Females/Vet/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by federal, state or local law.

Job Type: Full-time

Pay: $120,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Outdoor work

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• New York, NY 10017: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Project management: 5 years (Required)

Work Location: One location