Director of Maintenance

C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations. Our team manages the day-to-day operations of over 18,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area. The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties.

Our mission is to provide exceptional property management services that meet the diverse needs of our various constituents, including our residents, the local community, government and financing agencies, and the owners of the properties. C+C offers a full breadth of management services to improve and enhance a property’s revenue, cost control measures, maintenance, financial reporting, and resident relations.

For more information, please visit: https://ccmanagers.com/

Areas of Responsibility and Job Requirements

Oversees the maintenance department, ensuring the maintenance of the property is being maintained and closely monitored. The Director of Maintenance would be responsible for monitoring completion of Maintenance work orders and surveying building systems and equipment as well as identifying and diagnosing system inefficiencies and implementing preventative maintenance procedures and expenses savings initiatives. He/she will have technical guidance, expertise and assist the maintenance team when diagnosing, remedying and standardizing technical procedures. The Director of Maintenance serves as an extension of Property Management.

Responsibilities include, but are not limited to:

• Track property maintenance performance evaluating trends and identifying controlled weaknesses
• Periodically inspection staff work performance assessing effectiveness and quality of work
• Develop standards and standard operating procedures for cleaning, maintenance and inspections
• Responsible for performing routine quality control site assessments, inspection of property mechanical systems and building systems and equipment
• Development and implementation of Preventive Maintenance and operational procedures on such equipment as Microgrids, Cogeneration and other Geothermal systems
• Familiarity and understanding of complex building systems (e.g., Cooling Towers, Generators, Chillers, absorption equipment, split system condenser units, steam & condensing Boilers (LARS, Clever Brooke & Federal Boilers, Lockinvar) where necessary
• Oversee the performance and distribution of Maintenance work orders and completion percentages
• Assist building staff with understanding equipment systems on such training sessions as Boiler, DHW / Condenser pumps, Cooling Towers, Cogen, Microgrid systems
• Subject matter expertise in HVAC/Plumbing layouts, riser diagrams and other systems
• Advises and assist building maintenance staff with complex maintenance repairs
• Supports cost-cutting and expense control initiatives by completing internal repairs, when possible, reducing the need for contracted services
• Document progress reports and periodically audit and track maintenance logs
• Perform weekly supply room inventory audit, supervising the ordering of supplies when necessary
• Provides periodic maintenance staff training
• Source maintenance supplies and equipment for building related repair projects
• Provide 24/7 Emergency Response to Regionals/GM/PM when addressing building concerns
• Review quotes and bids with Regional/GM/PM for building improvements and system improvements
• Ensures cost effectiveness of building supplies and equipment/machinery
• Provides assistance to Regional/GM/PM for site planning (garbage/recycling plan, renovation schedule)
• Work costly with Regional/Property management teams addressing building related equipment & system challenges
• Attend regular meetings with Property Management to discuss plans and address property concerns
• Must have full knowledge of city, state and federal regulations pertaining to building management.

Minimum Education Requirements:

• Bachelor’s Degree or Trade School Certificate preferred
• Certificate of Fitness Certifications (Boiler, Standpipe & Sprinklers)

Minimum Years of Experience Required:

• 10+ years of experience as a Maintenance Manager, Superintendent or Project Manager
• 5+ years’ experience managing union/non-union maintenance employees

Additional Knowledge, Skills and Abilities:

• Proficient in Microsoft Word and Excel is required
• Proficient in Yardi, Avid, Site Compli, HappyCo
• organizational skills with attention to details
• Effective oral and written communication skills
• Ability to follow OSHA guidelines and use safety practices at all times
• Vast technical and mechanical systems knowledge
• Excellent leadership, ability to train direct reports
• Strategic thinking, honesty, and ethics in business dealings
• Knowledge maintaining and understanding complex BMS (Building Management Systems)
• Knowledge in Construction, Apartment Renovations, Equipment Replacements preferred
• Ability to manage multiple deadlines and projects; prioritizes and plans work activities
• Prior construction or preservation experience a plus
• Working knowledge of local, city, and state agency process and procedures

Competencies/Essential Job Functions:

The position may require exertion of up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body. The role involves sitting most of the time.

The incumbent is required to have close visual acuity to perform activities such as: operating machines, performs mechanical or skilled trades, (e.g., carpenter, technicians, plumbing, painters, mechanics, etc.)

• This role frequently requires incumbent to talk and hear, expressing or exchanging ideas by means of spoken work and the ability to receive detailed information through oral communication, and to make distinctions in sound.

• This role frequently requires incumbent to engage in repetitive movements with the wrist, hands, and fingers by typing, stand for long periods of time, walking and/or moving about on foot to accomplish tasks particularly for long distances; moving from one work site to another or occasionally in narrow aisles, hallways, or passageways; reach, touch objects with fingers, palm, and hands, picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling

• This role occasionally requires incumbent to climb, balance, kneel, crouch, stoop, push, pull, lift objects up to 10 pounds.

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Work Environment

The incumbent may occasionally be subject to environmental conditions (protection from weather conditions, but not necessarily from temperature changes.

The incumbent may occasionally be subject to noise sufficient to cause the worker to shout in order to be heard above the noise or vibration.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this position at any time with or without notice.