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This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.
For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
job expires 6/30/2024
- Assists in the overall effective management of the catering operations.
- Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to Spectra management immediately.
- Assist in the management of catered events from et-up to tear down, including handling all communication with hourly staff, culinary staff & guests.
- Ensure legal, efficient, professional and profitable operation of the venue.
- Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
- Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
- Author, review and amend policies & procedures, as requested by the General Manager.
- Author and amend contracts; authorize terms as directed by the General Manager.
- Oversee scheduling and labor allocation.
- Work in tandem with the General Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
- Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
- Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
- Directs and assists managers in preparing and attaining future goals.
- Provides each manager with the proper direction and follows up on all assignments.
- Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
- Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
- Develops an effective management team.
- Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
- Assists the General Manager in evaluating each manager’s performance and makes recommendations for their improvement.
- Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
- Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.
- MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent jobexperience can be substituted for educational requirements
- Minimum of 5-7 years experience in the Food & Beverage industry
- Must have various experience levels in volume feeding, ala carte, fine dining, catering and purchasing storage and handling
- Ability to communicate effectively to all levels of staff
- Demonstrated and verifiable track record of meeting projected costs
- Professional appearance and presentation required
- Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
- Maintains a current Food Handler’s card and alcohol service permit if required by state or local government
- Working knowledge of employee scheduling in a hospitality environment
- Must possess excellent organizational and communication skills
- Well skilled in all technical and sanitary aspects of Food preparation and presentation
- Technical Proficiency and experience demonstrating verifiable knowledge of Food preparation methods
- Ability to supervise kitchen staff
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
- Ability to cost out menus and create new menu items when needed
- Ability to work well in a team-oriented, fast-paced, event-driven environment
- Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
- Ability to work a flexible schedule; able and willing to work nights, weekends and long hours
- Possess valid food handling certificate if required by state and federal regulations
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