AddressJob Details
Food & Beverage Director
Graduate Nashville
Call Mom is an independent hospitality company that operates all of the Food and beverage outlets Graduate Seattle as well as Graduate Nashville, which includes White Limozeen (a highly acclaimed rooftop restaurant, pool, and bar), Cross-Eyed Critters Watering Hole (a karaoke bar featuring a trio of robotic musicians), and another Poindexter Coffee shop.
In Los Angeles, they are known for their award-winning cocktail and gaming bar, The Spare Room at the Hollywood Roosevelt (which was awarded “Best Hotel Bar in America” by Tales of the Cocktail), Los Angeles icon Genghis Cohen on Fairfax, all-day cafe concept, Winsome, and La Dolce Vita, an acclaimed, upscale homage to the classic Italian-American restaurant.
Overview
This essential leadership role oversees all administrative and operations of the bar and restaurant spaces on this property. Working in conjunction with hotel management on-site and reporting to Call Mom leadership, the Food & Beverage Director sets the tone for the atmosphere of all outlets, and culture of the staff. At Call Mom, we’re committed to warmth, integrity, and inclusivity, and this role is instrumental in upholding and furthering these standards.
Requirements & Strongly Preferred Skills
5-7 Years of F&B Managerial Experience; Hotel & Hospitality Experience; Purchasing Experience; Financial Forecasting Experience; Fluid in POS Systems; Staffing Experience; Operations Experience; F&B Account Management Experience; HR Experience; Tech Savvy
Key Responsibilities
Operations
- Oversees all F&B outlet managers, outlet and banquets chefs, & banquets managers/captains
- Approves and submits daily and bi-weekly payroll
- Upholds service standards—from materials, repairs and equipment readiness to sanitation, ticket times, food quality, customer-facing review sites and overall customer satisfaction
- Liaises with Call Mom ownership with respect to outlet design aesthetics
Finance
- Establishes and monitors revenue goals for each outlet
- Contributes to weekly profit and loss reviews, quarterly forecasting and budgets
- Analyzes and manages staffing and costs
- Creates reporting procedures to ensure correct taxation and accuracy of all other charges (including service, surcharges, etc,.)
- Recommends furniture, fixture and equipment reviews and capital expenditures
- Monitors Food and Beverage costs
Human Resources
- Upholds employee handbook guidelines including labor, employee protections, company policies, mission statement and company background
- Produces and updates training programs for all FOH F&B roles
- Establishes hiring procedures, from job descriptions and compensation packages to evaluations and employee file components
- Trains and develop staff
- Plans and coordinates staff holiday parties and outings
Food & Beverage Account Management
- Maintains constant knowledge of house accounts and arrivals
- Establishes and maintains vendor relationships to leverage purchasing power in order to secure the lowest pricing possible
- Oversees monthly inventories of Food and Beverages
Programming & Event Management
- Along with Director of Culture, determines appropriate programming for all outlets
- Oversees event sales managers and event coordinators, from targeting new clients to BEO production, pricing, production and execution
- Incorporates local culture by identifying programming opportunities, such as pop-ups, collaborations and festivals
