Director Of Digital Advertising

Closed Loop is a game-changing Digital Advertising agency that helps innovative companies like Calendly, Calm, Clover, Rakuten, and Huckberry maximize performance and achieve exceptional results through integrated paid media campaigns. We believe that happy employees create happy clients - it's part of the reason we were named by Ad Age as one of the Best Places to Work for the last 6 years.

We are currently looking for a Director of Digital Advertising who will be responsible for a portfolio of clients including serving as the lead on one or more highly complex and strategic accounts, managing and developing a team of Ad Managers and Coordinators, and ensuring high client satisfaction and retention. The successful candidate will have a fully rounded knowledge of Digital ad serving, measurement, optimization techniques and associated technology and partners.

This can be a fully remote position (U.S. only) or an in-office/hybrid position for those who live in the Greater Sacramento Area.

We hire people excited by three things: learning, solving new challenges, and delivering meaningful business results to clients. If this sounds like you and you have the specific skills we need, then let’s talk.

You Will Be Responsible For:

Team Management

• Manage and coach a team of Digital Ad Managers and/or Coordinators, including their day-to-day work and overall professional development
• Ensure service delivery excellence by providing feedback on weekly client updates, client deliverables, Quarterly Business Reviews, etc.
• Coach your team on Paid Search and Paid Social channel best practices as needed
• Foster team collaboration including sharing tests, results, challenges & wins
• Set quarterly goals & rocks
• Ongoing performance management including completing annual performance reviews & quarterly conversations
• Serve as the point of escalation for any employee or client issues
• Be well integrated with the broader client services team - e.g. participate in team meetings, active on Slack, etc.

Client Growth

• Develop a deep understanding of each client’s business and what matters most to them, actively participating in cross-channel / cross-team planning, project management and performance and service integration, to keep our clients ahead of the competition
• Grow revenue from client portfolio by cross-selling other capabilities to clients
• Serve as the lead on one or more highly complex, strategic client accounts and provide strategic leadership to the Digital Advertising team. This may include:
  • Work with the internal client team to deliver against client goals
  • Lead analysis of weekly performance and trends, and set client expectations via clear, concise, strategic communications
  • Create ongoing and ad hoc reporting deliverables for clients with reports including actionable insights informed by channel best practices and past learnings
  • Provide clients with best practices on creative, specific to funnel-stage and media tactic
  • Continually track clients’ competitors and provide insights and recommendations.
  • Identify testing needs, develop test plans and work with the client to execute and report on findings.

You'll Have:

• B.A. or B.S. in Marketing, Advertising or related field
• 7+ years of experience designing and managing paid advertising campaigns to specific ROI goals. B2B experience and/or agency experience is a big plus.
• Experience leading Digital Advertising teams (preferably at an agency)
• Proven track record managing high campaign volumes, large budgets & complex strategies across multiple channels and driving quantifiable results
• Hands-on experience with multiple advertising platforms (Google, Meta, LinkedIn)
• Experience managing ALL facets of Digital Advertising campaigns.
• Experience making effective pitches/presentations to key decision-makers.
• Experience leading meetings and proactively managing client/stakeholder relationships.
• Experience with data analysis, visualization and presentation.
• Experience using analytics tools (Google Analytics)
• Strong project management and communication skills.
• Ability to quickly learn new software applications.

What’s in it for you:

• Competitive salary plus quarterly profit sharing. It's important you share in the upside you help create.
• Unlimited time-off policy.
• Medical, dental, and vision coverage plus 401(k) matching, and a Flexible Spending Account (FSA).
• Remotely work for a company that was built for remote work. We've always been remote, and our company's structure, processes, and culture reflect that.
• Work with top-tier clients. We make a point of working with larger, growing brands that we find interesting. As a result, you get to focus your efforts on a couple of clients who are doing big things.
• Great colleagues who value teamwork, skill, and ability more than fancy rhetoric. You'll have the opportunity to learn from some of the brightest and most supportive people in our industry.

The salary range for this position is $105k - $125k year, DOE.

Interested? If you like what you see, please complete the application below, upload your resume, and provide us with your best cover letter. We do read them! Please note that before any offer of employment, reference and background checks will be performed. Closed Loop is an Equal Opportunity Employer.