Director Of Clinical Services, Rn

First Choice Health Centers (FCHC) is a Federally Qualified Health Center (FQHC) located in East Hartford, Manchester and Vernon, Connecticut. First Choice Health Centers' mission as a community health center providing integrated care is to break down the social and economic barriers to wellness and healthy living while extending the viable and productive lives of those we serve. FCHC provides primary medical, dental and behavioral health services to all individuals, regardless of their ability to pay in one of the poorest areas in Connecticut. The Center is accredited by NCQA for PCMH and TJC ambulatory Care and PCMH.

Duties and Responsibilities

• Maintain and improves job specific competencies and incorporates new knowledge into the Center's medical locations.
• Participate in the Center's quality assurance and improvement efforts.
• And Manages the implementation of the organization's employee health program including.
• Infection Control risk management and quality assurance logs in accordance with state, federal, OSHA, and The Joint Commission requirements:
• Manage and develop training and competency assessments to the clinical support staff to ensure implementation of smooth patient flow, and appropriate patient and related records management and telephone protocols.
• Document any workplace violations that are not in accordance with Center policies and procedures and/or employee's job description; recommend corrective action and enforce as necessary

• Manage and develop quarterly record reviews and report findings and recommendations to Chief Medical Officer, Chief Operations Officer, and appropriate organization personnel.
• Work collaboratively with the Practice Administrator and Office Manager to maintain good patient/provider relations including handling patient complaints.
• Manage and develop compliance with Connecticut Department of Health Services regulations, including yearly licensing requirements, and OSHA regulations.
• Manage and develop clinical and infection control risk assessment and mitigation activities.
• Compile year end infection control and safety evaluation reports to the Performance Improvement Committee and Board of Directors.

Qualifications

Education:

• Registered Nurse license to practice nursing in the State of Connecticut
• Graduated from an accredited registered nursing program approved by the Connecticut State Department of Health

Skills & Experience:

• 5-10 years of Clinical experience preferred
• Demonstrate knowledge and application of principles of fire safety, infection control, hazardous communication program, universal precautions and general safety.
• Supervisory/leadership experience
• Experience with infection control education and supervision
• Experience with Department of Public Health and Joint Commission compliance and regulatory issues preferred
• Computer skills (Microsoft Office suite; electronic medical records).
• Ability to work as part of a multidisciplinary team

Why First Choice?

We are committed to you! We offer great training, great benefits, career growth and job security!

• Medical, Dental and Vision Insurance for employees working 30 hours or more
• 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
• Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
• Company paid Life insurance
• Voluntary Term, Whole Life, Accident and Critical Care Insurance

For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.

First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

COVID-19 considerations:
Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.

First Choice Health Centers is an equal opportunity employer. We value diversity and an inclusive, accessible workplace. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. First Choice Health Centers is a drug-free work place. We participate in the E-Verify program.

Job offers are contingent upon passing the employee pre-employment physical and drug screening, completion of a satisfactory background check, satisfactory professional reference check as well as other screenings as may be appropriate.