- Plans and oversees day-to-day departmental objectives monitors team deliverables, performance, and provides corrective action when necessary. Assists in providing training for IT staff and business users.
- Directs departmental team through guidance, administration, maintenance and updates of assigned application platforms and business verticals.
- Creates and enhances process documentation, procedures, and policies. Maintains documentation and works with IT teams and assigned business stakeholders to address concerns on dictated standards and policies.
- Reviews and approves change management processes over team within defined change control process to ensure delivery based on goals and prioritization to include systems management.
- Manages vendor and internal relationships within projects and day-to-day operations for the applications.
- Manages relationships with executives and key stakeholders across business units to support initiatives, requests, and complex escalations.
- Ensures application inventory, documentation, and modelling for all applications and supported verticals.
- Follows all organizational systems, programs, training, policies, and procedures as required and complies with relevant legal mandates. Seeks guidance as necessary.
- Carries out all responsibilities in an honest, ethical and professional manner. Handles various other duties as delegated.
- High School Diploma / GED required.
- Bachelor’s degree in business management, Business Administration, Computer Science, Information Technology and/or related preferred.
- Minimum 8 years experience in Business Systems, Applications Management, Business Process Development & Analytics and/or related field.
- Minimum 5 years of leadership experience with direct reports.
- Advanced experience in software development methodologies to include UML, Agile, and Waterfall.
- Advanced knowledge and experience in technology business process development.
- Excellent verbal and written communication, planning, analysis, and organization skills.
- Excellent analytical thinking and problem-solving/solutioning skills.
- Must be detail oriented.
- Able to meet conflicting deadlines and/or multiple deadlines.
- Able to use discretion and independent judgement.
- Able to implement process improvement changes.
- Able to lead, guide, manage, and motivate a team.
- Able to adapt and be flexible to a changing environment.
- May work evenings and weekends.
- May require occasional travel approximately 0%-25%. Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer screen and extensive reading.
For positions that are permitted or required to work remotely, employees may conduct work only within the United States and only in states where the Company is already conducting business, unless for brief periods, consistent with Company policy.
In the states of Colorado, California, Washington, and Illinois; the anticipated pay range/scale for this position is $127,798 to $164,900. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Employees also have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and, a tuition reimbursement program. The Company provides 9 paid holidays per year and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
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*Applications will be accepted for a period of not less than 48 hours from the posting date