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SalaryAltice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
The Corporate Travel Director is primarily responsible for managing the company’s travel program and US operations. The Corporate Travel Director is a member of the Corporate Services team and oversees the Travel Management Company, travel policy, travel booking platform, and vendor relationships. This position provides insights and analytics based on travel spend, regulations and trends and will deliver high-quality, cost-efficient and internal client-focused services. This position reports to the Senior Director, Corporate Services.
Responsibilities
- Manage all business travel relationships, such as the Travel Management Company (TMC), Online Booking Platform, Preferred Car Rental vendors, hotels, airlines, rail, ground transportation and other relevant service providers.
- Conduct quarterly and annual business reviews to review contract performance, services and savings including KPI and SLA adherence.
- Identify annual travel program goals and outline strategies to achieve them.
- Monitor, suggest and implement initiatives and services to maintain or improve the cost, quality and efficiency of current services. Develop and evaluate feasibility of new services or enhancements to existing services.
- Monitor and evolve Corporate Travel policies. Ensure internal compliance to the company’s policies, procedures and preferred suppliers.
- Create and update travel materials, communications, and reference aids for all travel processes.
- Responsible for oversight of travel spend. Management of virtual travel credit card and reconciliation of travel spend on monthly basis.
- Works with internal departments and external vendors to ensure the timely and accurate settlement of vendor payments and reconciliations.
- Support the management and submission of the departmental budget.
- Oversight of daily reporting and monthly unused ticket reporting and management
- Assist department with group air travel and accommodations for room blocks and/or company incentive programs including onsite support, as assigned.
- Provide administrative duties for travel related initiatives and lead travel related projects.
- Serve as a liaison among vendors, service providers and internal clients to ensure all issues and travel escalations are monitored and resolved in a timely manner. Able to respond to inquiries outside of business hours.
Qualifications
- A bachelor’s degree or certification preferably in tourism, travel or hospitality or successful equivalent experience in travel industry
- Proficient with Concur as a travel administrator and Cvent
- Ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous)
- Strong organizational and analytical skills. Ability to identify and recommend process improvements.
- Ability to work independently, manage multiple work streams and maintain an attention to detail.
- Outstanding people skills and experience communicating with senior leaders.
- Basic understanding of Geography
- Advanced knowledge of Microsoft software with strong Excel skills
- Salaried position requiring fluid hours that are in alignment with onsite needs and event assistance. No overtime provided.
- Ability to work nights and weekends, as needed. Ability to travel, if needed.
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Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with Altice will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $141,372.00 - $201,960.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
