We're a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there's still an exciting journey ahead of us. Do you want to join us at the heart of trust?
Overview of the role:
Trustpilot seeks an experienced and highly motivated Director of Channel Sales & Strategic Partnerships to oversee the strategy and ongoing development of new and existing partners. This role will be based in New York and will report to the VP, Commercial - North America. They will support a distributed team in the US.
What you'll be doing:
Develop the Channel and Partnership Strategy for North America
Defining a channel program, and develop tiering criteria across Enterprise, Mid, and SMB segments
Oversee a team that is responsible for selective new partner recruitment, new partner activation, and existing partner growth
Gain qualified partners' commitment to becoming engaged and productive by formulating and conveying a compelling business proposition
Develop a joint business plan (including sales targets) that is aligned with policy and strategy
Be accountable for the successful onboarding and activating new partners; focus on ensuring the partners' team members are enabled, equipped, and motivated to sell, market, deploy and support the Trustpilot offering within established timeframes
Promote a High Performance culture through the delivery of revenue targets at a Trustie and team level.
Drive monthly partner alignment sessions to review partners' pipelines, conduct win/loss analysis, and develop account penetration strategies to identify and build new sales opportunities
Work with high-performing and high-potential partners to develop a quarterly joint business plan that defines strategies and activities to meet revenue goals; review and assess plan progress in partner-facing quarterly business reviews, making changes as appropriate
Engage & influence Trustpilot resources and stakeholders in support of partnership objectives and sales opportunities (e.g. direct sales, Product Liaisons, marketing, etc), Provide partner and market feedback loop to internal functions (e.g. sales, product, marketing) on tools and programs
Influence the strategic marketing approach for partnerships and the associated collateral.
Develop and support a team of partner managers with the primary goal of influencing revenue through direct partner sales, partner referrals, Strategic Partnerships, value-added resellers and co-marketing
Who you are:
We are looking for a motivated candidate and proven leader of direct and cross-functional teams who is familiar with the SaaS ecosystem.
Significant partnership experience
Proven record in managing and growing B2B SaaS channel programs with SIs, VARs, BSPs, Media agencies
Existing network inside relevant partner ecosystem is desirable
Great Commercial mindset with expert negotiation skills as a persuasive written and verbal communicator
Ability to work individually and manage multiple projects simultaneously, with a great sense of urgency and attention to detail
Strong supervisory and leadership skills
Salesforce experience required
What's in it for you:
A competitive base salary ranging from $160,000 to $160,000 gross per year. This range doesn't include any variable pay such as bonuses, awards made under Trustpilot's equity program or other benefits.
A range of flexible working options to dedicate time to what matters to you
20 vacation days + 2 personal days +10 paid holidays per year
2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
Full health insurance
401k matching your contributions dollar-for-dollar up to 4% of your base salary
Discounted club membership at Life Time Fitness
24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months
Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
A friendly, open office complete with a foosball table, roof deck with wifi (rooftop meeting anyone?!) and unlimited snacks and drinks
Free breakfast and lunch on Wednesdays and Thursday and extra treats and events during the month — think ice cream carts, coffee bars and massages, to name a few
Still not sure?
We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!
#LI-KC1 #LI-Hybrid
About Trustpilot
At Trustpilot, we're passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we're a place to connect with and influence businesses. For companies, we're a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.
We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh –– it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense.
A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.