AddressAt U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
As the Head of Digital Marketing within the Business Banking segment at U.S. Bank, you will be a critical driver of our Small Business growth strategy. You will lead and oversee the execution of Digital Marketing initiatives that build awareness, drive consideration and power conversion across the digital ecosystem, for all products and services within the Business Banking segment at U.S. Bank.
We are looking for a seasoned Digital Marketing Leader with experience creating best-in-class B2C and B2B Digital Marketing strategies to work collaboratively and cross functionally, driving GTM initiatives via Digital Marketing channels for the breadth of the Business Banking segment’s products and services. Leading a team of Digital Marketing professionals, you will focus on:
Growth strategy: Develop and execute comprehensive Digital Marketing strategies capable of building awareness, driving consideration and powering conversion for the complete set of Business Banking products and services.
Customer acquisition and client deepening: Devise, manage and optimize marketing activities capable of developing a pipeline of profitable new relationships via lead generation and online acquisition.
Data-driven insights: Ensure that Digital Marketing activities are properly measured, deploying a variety of tools and methodologies to drive near-term optimizations, as well as long-term strategic outcomes.
Partnership and collaboration: Cultivate partnerships within the product organization, marketing operations, brand, and analytics to ensure marketing activities reflect the needs and experiences of our clients, are executed flawlessly, represent the core values and vision of our brand, and are data-driven.
Team leadership: Recruit, manage and develop a team of high-performing marketing professionals, overseeing all Digital Marketing channels, fostering a culture of innovation, collaboration, and continuous improvement.
Budget management: Develop and manage the Digital Marketing budget, ensuring efficient allocation of funds across existing activities, establishing, and funding test agendas to improve and expand capabilities and activities, balancing near-term and long-term growth and efficiency needs.
Additional ResponsibilitiesInclude:
Responsible for creation and leading the execution of our Direct Digital Marketing strategy for all products and segments across paid search, display, online video, streaming audio, social media, and other digital platforms.
Optimize spend of $20MM-$50MM and efficiency across all 4 digital channels for Business Banking and delivering production of 30% - 50% of accounts and balances for the segment.
Oversee and make final decisions on quarterly media planning development with 2-3 partner organizations and agency.
Support and provide direction/ decisions on audience and activities for the prospecting studios that act as the lead for all Digital Marketing channels.
Responsible for creation and execution of direct measurement strategy for digital channels, ensuring adherence with compliance and privacy, while building a robust Digital Marketing measurement strategy.
Manage and develop a team of 5-6 Digital Marketing managers.
Develop digital strategies consistent with marketing objectives (Timing, alignment of messaging) across Offline and sales.
Manages a budget of $20-50 MM (20 today, 50 is near future)
Level of leader typically interact with: MC-1
PreferredSkills/Experience
Experience leading and selecting media partners and developing best-in-class media strategies.
Experience with MMM and MTA platforms and methodologies.
Deep knowledge of Digital Marketing platforms and a proven track record for leading integrated marketing efforts from concept to execution.
Consistent track record for scaling business via Digital Marketing channels and strategies.
Problem solver with an ownership mindset.
Exceptional strategic and analytical problem solving and storyboarding skills.
Ability to influence without authority.
Detail-oriented with excellent organizational skills.
Highly fungible and able to easily adapt to shifting priorities without disruption.
Positive, consultative approach to people leadership.
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $155,295.00 - $182,700.00 - $200,970.00
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
