Digital Event Manager

A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firm's/client's expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:
Basic Qualifications:
Minimum Degree Required:
High School Diploma
Minimum Years of Experience:
4 year(s) of meeting, events and/or PwC experience
Preferred Qualifications:
Degree Preferred:
Bachelor Degree
Certification(s) Preferred:
Digital Event Certification
Preferred Knowledge/Skills:
Demonstrates extensive abilities and/or a proven track record of success in the following areas:

• Operating nationally and being the single point of contact for the Digital and Market Event Services internal client for digital meetings and successfully leading cross-functional project teams;
• Consulting with the internal client on the most established virtual meeting media based on event objectives, technology functionality, audience size, event & presenter location, playback/CPE requirements, and budget;
• Maintaining a 360-degree communications system to transfer business knowledge, event delivery approach and event specific information within the Digital Events team, the Market Event Team, Communications team, other IFS functional units and Digital Event customers;
• Sustaining close working relationships with line of service and IFS clients at the national unit level;
• Serving as a knowledge specialist at a National level in all facets of Virtual Meeting technology and service offerings;
• Advising customers on the proper mode of Digital Event/Meeting technology;
• Being consultative in the strategic planning of Digital Events/meetings;
• Sharing information and ideas with clients and respectfully challenge requests to improve quality and reduce costs;
• Escalating unresolved challenges and holding clients accountable for shared success of the meeting;
• Envisioning fresh, creative and engaging approach to design and planning of Digital Events;
• Working closely with IT and our production companies to determine appropriate approach for virtual presenters to maximise the use of Video for presenters, and deciding when overlay videos are appropriate, and other event platform tools to create the most engaging events;
• Organizing work while keeping the appropriate parties informed of the status;
• Anticipating problems and developing creative solutions to minimize their impact while consulting and liaising with team members/the Relationship Manager;
• Managing vendors to meet client expectations and confirming adherence to both internal and external compliance guidelines;
• Working effectively with those who have greater specialization in the field and proactively seeking feedback from those individuals;
• Coaching, mentoring, and information sharing from those individuals who have greater specialization;
• Participating in and leading Digital Event projects to increase productivity and leverage resources within the MES team;
• Using appropriate technology to increase productivity and reduce duplication of effort;
• Sharing lessons learned with the Digital Events team (using the relevant technology/meetings for knowledge sharing) and suggesting ideas on how the Market and Digital Event Services team could improve its' services delivery;
• Encouraging and influencing internal clients to manage web conferences that are smaller and less complex;
• Serving as studio Lead for events in PwC Digital Event Studios; and,
• Possessing experience with Video production, broadcast technical direction, and broadcast IFB experience is a plus for this role.

Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-ifsmanager