Address
Form of workAbout Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Conferences & Events Senior Manager develops, implements and executes strategic and tactical fulfillment of global virtual experiences and live events. This position proactively manages project items, and regularly communicates with clients, project team members (e.g., Account Directors, Finance, Project Leads, etc.), other Freeman divisions, vendors and venue contacts.
This position will support our Conferences & Events team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of any of the following locations:
- Dallas, TX
- Nashville, TN
- Chicago, IL
- Washington, DC
- Orlando, FL
Essential Duties & Responsibilities
- Works cross-functionally with teams (sales, strategy, creative, digital, operations, production, AV and expo) to lead and/or manage multiple workstreams for corporate event programs including, but not limited to virtual events, trade shows, conferences, special events and ancillary events and experiential activations.
- Collaborates with sales, operations, creative, and production teams on RFP process and manage sold programs from inception through execution and post event wrap up.
- Typical project scope responsibilities include: the management of resources, teams and execution plans to fulfill venue sourcing and management, digital platform selection and management, audio visual, promotional items, print collateral, staffing, signage development, décor, food & beverage, registration, housing, security, transportation and graphics.
- Additional responsibilities may include: clear understanding of client goals and objectives, event timelines and vendor organization, digital asset management, track session management, speaker/keynote engagements/presentations, expo management and trade show sponsorship fulfillment.
- Creates and manages budgets, vendor invoice/expense tracking and final reconciliation.
- Develops and tracks project schedules, agendas and show flows as needed. Drives timeline with team and clients.
- Effectively communicate to clients, internal teams, and third-party vendors with a clear understanding of client goals and objectives.
- Runs client and internal kick off, weekly meetings, and debrief. Ensures programs are within budget and meeting profit margin goals.
- Ensures flawless execution, quality of service and timely delivery of all necessary components for each event.
- Collaborates with other Freeman divisions and third-party suppliers to efficiently and respectfully deliver services.
- Additional responsibilities may include: digital asset management, track session management, speaker/keynote engagements/presentations, expo management and trade show sponsorship fulfillment.
- Works with client and account team on planning, execution and post-event reporting. Maintains consistent and thorough communication with all involved.
- Negotiates contracts/agreements with third-party vendors and team contractors.
- Provides various reports, analytics and audits.
- Participates in RFP process for new business and existing clients.
- Effectively train conference managers, specialists and coordinators.
- Performs other duties as assigned.
Education & Experience
- Bachelor’s Degree or combination of relevant experience and education required.
- A minimum of 8 years of experience in the events/event planning space required.
- Previous experience in content development (event theme/messaging, speaker support, video, web/social media, mobile apps, live demo, etc.) also required.
- Experience in managing vendors, people, equipment, and timelines.
- Experience managing programs with 5,000+ attendees.
- Experience in sourcing and managing all aspects of live and virtual events (both conferences and tradeshows) including, but not limited to: digital assets, AV for entertainment, general session and breakouts, registration, graphics, event flow, creative, food and beverage, transportation, parties/evening events, and sourcing and managing both US and international vendors.
- Experience managing digital platforms.
- Ability to quickly recognize or anticipate problem areas and quickly develop solutions.
- Flexible, self-motivated, energetic, and uses time productively and efficiently.
- Strong skills with Microsoft Office tools such as Excel, Word, and PowerPoint.
- Efficient and organized, with a keen eye for details.
- Excellent customer service with proven written and verbal communication skills.
Travel Requirements
Travel up to 25%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
#LI-Hybrid
