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Form of workNOTICE OF VACANT POSITION
DEVELOPMENT COORDINATOR– FAYETTEVILLE, NC
Opening Date: 12/5/22
Closing Date: Opened until filled
Employment Type: Full-time
Starting Pay: $17.38 hourly
OVERVIEW OF GENERAL RESPONSIBILITIES AND DUTIES
The Development Coordinator will provide operational support for communications, fundraising, and outreach initiatives across Action Pathways programs. The role coordinates donor and organization-wide communications through print and digital engagement tools, including social media, website, flyers, and other collateral. The Development Coordinator assists in overseeing fundraising administration by recording donations, producing gift acknowledgements, maintaining donor records, and supporting special events. The Development Coordinator will be mission-driven, detail-oriented, and self-motivated, applying excellent written communication, database management, and organizational skills as we seek to enhance digital engagement and grow philanthropic support for Action Pathways. This is a full-time position, reporting to the Associate Director of Development.
Gift Accounting:
- Keys fundraising revenue data into Fundraising Database including cash, credit card gifts, stock, in-kind donations, grants and special event income, ensuring accuracy at all times;
- Interacts courteously, professionally and positively with donors to process gifts, answer questions, resolve issues that arise;
- Maintains accounts and interfaces with online giving platforms to access and process employee-giving campaigns and information;
- Maintains internal data to ensure accuracy and generates mailing lists for newsletters both print and electronic, the Annual Report and other ongoing campaigns
Gift Acknowledgement and Donor Stewardship:
- Generates and mails acknowledgement letters to donors. The best practice benchmark to achieve whenever possible is to send acknowledgements within 2-5 days (5 max) of gift receipt
- Generates and mails annual statements and stewardship letters to monthly donors and other donors by request;
- Serves as internal point person on the monthly giving program, organizing stewardship and responding to donor inquiries, referring calls and inquiries to the Associate Director of Development when needed.
Data Extraction, Management, Analysis and Reporting:
- Generates appropriate and meaningful reports to analyze donor giving patterns;
- Maintains up-to-date mailing lists and monitors current trends in postal costs and mailing programs for nonprofit organizations;
- Interacts with printers, processors, and the Post Office to execute mailings,
- Manages and implements bulk mail program for the Development Department;
- Secures, trains, and monitors volunteers to support bulk mailings;
- Imports new donor records, contacts and correspondence with donors, maintains donor attributes and other data flags
Special Event Coordination
• Coordinate and manage logistics for annual fundraising gala and donor events
• Manage invitation and event attendance records
• Provide day-of support for events, as assigned by Supervisor
Foodbank Representative and Liaison
- Provide excellent customer service to our partners
- Represent the Food Bank to community groups and events through networking, public relations, and speaking engagements as needed
- Engage in educational and advocacy efforts with agency partners, the community, government entities, and grantors
- Other duties as assigned by supervisor as needed
Supervisory Responsibilities:
The position has no supervisory responsibilities.
QUALIFICATIONS
Education: A Bachelor's Degree in business, nonprofit management, Marketing, or another relevant human services field.
Experience: At least 3 years fundraising experience in the nonprofit sector
