Desktop/Customer Support

We’re searching for experienced Desktop Support with Customer service, Troubleshooting, Hardware & Software installation, etc.

Here are some of the specific details:

• Job Title: Desktop/Customer Support
• Location: Madisonville, KY 42431 (Onsite)
• Duration: Long-term Indefinite Contract

Required skills:

Client Western Field Services is looking for a knowledgeable Desktop Support technician with a high aptitude for customer service in the Hopkins County area. Our technicians interface with the agency users remotely and in person, so customer service skills are as essential as technical skills. Qualified candidates must maintain a valid driver’s license and be physically able to lift objects weighing up to 50 pounds. Candidates must also be experienced with desktop support, including but not limited to installation, troubleshooting, and repair in a windows-based environment. The candidate also needs to possess basic network troubleshooting skills.

Job Type: Contract

Salary: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 1 year
• 2 years
• 3 years
• Under 1 year

Schedule:

• Day shift
• Monday to Friday
• No weekends

Experience:

• Desktop Support: 1 year (Required)
• Troubleshooting: 1 year (Required)
• Computer Hardware: 1 year (Required)
• IT Support: 1 year (Required)
• Customer Support: 1 year (Required)

Ability to Commute:

• Madisonville, KY 42431 (Required)

Work Location: In person