Address
Form of workJob Summary
We are looking for a Desktop Support Technician in Louisville, KY for a 3 month contract-to-hire opportunity creating and resolving Desktop issues.
Qualifications
Responsibilities
We are looking for a Desktop Support Technician in Louisville, KY for a 3 month contract-to-hire opportunity creating and resolving Desktop issues.
Qualifications
- 1-2+ years of Desktop Support Experience
- HS Diploma or GED, AA or BS degree preferred
- CompTIA A+ Certification preferred
- Experience supporting and administering Windows 10, Active Directory, and MS Office 365
- Great customer service skills
Responsibilities
- Providing standard desktop/Laptop break/fix items
- Receive user calls and offer remote or on-site support.
- Troubleshoot system, office, hardware, and business applications
- Management and installation of equipment in the meeting room (projector, laptop, and video conference)
- Monitor calls, incidents and requests using client provided Service Now tool
