Address
Form of workDescription:
TEKsystems has a need for an IT support specialist supporting our Government IT team in and around Lexington, KY. We will be looking for a very knowledgeable & experienced technician with a high aptitude for customer service. Along with desktop duties which include (but not limited to) working on tablets, desktops, laptops, printers, copiers, and phones, the candidate may be required to assist with security cameras, servers, and network switches.
Top Skills' Details
1. Desktop and Peripherals Support - 24 months of experience as a technical support professional
2. Windows 10 and O365 Troubleshooting and Support - expertise in supporting end user issues will be critical.
3. HW/SW troubleshooting and break/fix - Must be able to connect with the customer, show customer service attitude, and think outside the box to solve problems.
Additional Skills & Qualifications:
- Because local travel is required, this person must have reliable transportation and a clean driving record (company vehicles are also available).
- Customer service is huge, excellent communication, team player, and someone that is willing to ask for help when needed.
- Enthusiasm and passion for the job is very important.
- "Customer service skills are equally as important and technical skills."
- Must be willing/able to work in a fast paced environment.
Experience Level:
Intermediate Level
The candidate must be able to pass a background check and drug test prior to starting.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
