Job Description
- Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local Client & Canon printers via desk side, phone support or remote support.
- Providing desktop/laptop break/fix/maintenance support.
- Image a Machine (laptop / Desktop).
- Knowledge of SCCM.
- DNS and DHCP.
- Group Policy.
- VIP Support/Executive support.
- Experience in configuring the new laptop/Desktop.