Address
Form of workDescription:
We are looking for a dynamic Technical Specialist contractor who has strong technical knowledge and aptitude to work in a fast paced Desktop Support environment. This position will report directly to me supporting our end users at our Pittsfield, NH Globe Manufacturing location. Position will consist of supporting PC's for various associates, such as the engineering departments, production floor as well as office departments. Key knowledge requirements of PC operating systems wired and wireless network, peripheral support and strong software troubleshooting skills are a must. 1-3 years of experience. this will be 100% on site in NH working 8-5 with an hour lunch. For right not there is no end date on the contract, but we expect it will go through at least the end of this year and could carry into next year
Skills:
Desktop, Customer service, Office 365, Help desk, Technical support, Hardware, VPN, SAP, troubleshooting, windows 10, migration
Top Skills Details:
Desktop,Customer service,Office 365,Help desk,Technical support,Hardware,VPN,SAP
Additional Skills & Qualifications:
•Provide installation, configuration, testing, and troubleshooting of PC hardware and PC software applications for MSA associates•Support Microsoft Operating Systems, Windows 11, 10, and Microsoft Applications in a corporate environment•Support IOS devices such as iPads, iPhones and MAC PCs.•Support Local Area Networks, Wireless Networks, and TCP/IP protocols•Provide Microsoft 365 Support/Administration•Provide mobile device support•Manage work using Jira issue tracking database and utilize database to analyze trends and recommend course of action to reduce incoming issues•Proactively identify and resolve potential customer service problems•Recommend and implement changes necessary to improve departmental processes and procedures to improve customer service•Manage projects and provide input to develop global standardizations•Support SAP, VPN, 2 Factor Authentication, Software deployment tools, PC Encryption
Experience Level:
Entry Level
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
