Deskside Technician

We are looking for Deskside Technician for our client in Spencer, IN

Job Title: Deskside Technician

Job Location: Spencer, IN

Job Type: Contract

Job Description:

Responsibilities:

• Installs troubleshoots, services, and repairs personal computers, network equipment such as servers, related PC software, telephones, cables, and connectors.
• Provides personal computer, hardware, and software support.
• Installs, services, and repairs personal computers and installs attendant software.
• Connects personal computers and terminals to existing data networks.
• Instructs users in the use of personal computers and networks.
• Investigate information, network, and communications needs of users, and make recommendations regarding software and hardware purchases.
• Performs basic PC, PBX, and network software programming.
• Able to meet assigned project milestones and desktop productivity goals regularly and with little intermediate intervention.
• Monitor Magic Help Desk Queue, taking ownership of support calls, and resolving support issues.
• Monitor internal company telephone switch and voice mail system.
• Troubleshoot phone extension and voice mail problems daily.

Quality Systems Duties and Responsibilities:

• Build Quality into all aspects of their work by maintaining compliance with all quality requirements.

Qualifications:

• AA Degree or equivalent work experience in a related discipline and 1 year of related experience.