Dental Receptionist/Business Assistant

Join Our Pediatric Dental Team as a Business Assistant!

Are you passionate about making a positive difference in children's lives? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to excel?

If so, we invite you to join our dedicated team as a Business Assistant!

As a vital member of our team, you'll play a crucial role in ensuring the smooth operation of our office while providing exceptional service to our young patients and their families.

If you're organized, detail-oriented, and have a heart for helping others, we'd love to hear from you.

Join us in creating smiles and building brighter futures for children in our community!

Position will include two locations: Little Smiles of Hazelwood and Little Smiles of Dardenne Prairie Location

Education Level:

Highschool diploma or equivalent. 1+ years of experience, dental office preferred. Dental practice experience is ideal but not required. A candidate with Dentrix Ascend experience will be given high consideration.

Description:

The Business Assistant I needs to be goal oriented, positive, and professional, as they will handle checking patients out after treatment and cleanings. This position needs to be team-centric, innovative, organized and detail focused with the ability to multitask. This position will be responsible for collecting payments once services are rendered.

Preferred Knowledge, Skills, and Abilities:

• Working knowledge of dental practice management software (Dentrix, Eaglesoft, etc.)
• Knowledge of dental terminology.
• Understand and comply with policies and procedures associated with a ​dental practice.
• Understand and comply with HIPAA.
• Understand and comply with the HI-TECH Act of 2009.

Essential Functions:

• Express Ideas and Information in written form clearly, succinctly, accurately, and in an organized manner.
• Be organized, motivated, committed and self-directed.
• Organize and structure work for effective performance and goal attainment, set and balance priorities
• Posses a positive attitude about the practice, the service and the products sold by the practice
• Work cooperatively and collaboratively with others to achieve goals by sharing or integrating ideas, knowledge, skills, information, support, resources, and responsibilities and providing recognition as warranted.
• Anticipate or identify problems and their causes; develop and analyze potential solutions or improvements using rational and logical processes or innovative and creative approaches when needed.
• Identify own work and career interests, strengths and limitation; pursue education, training, feedback, or other opportunities for learning and development; manage, direct and monitor one’s own learning and development.;

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee may be regularly required to sit for long periods of time
• Must occasionally lift and/or move up to 10 pounds
• Specific vision abilities are required by this job, including close vision, depth perception, and ability to adjust focus (when required by the americans with disabilities act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

Duties:

• Reschedule appointments based on the patient and Dentist’s availability and needs
• Greet patients and family as they exit the practice after treatment and cleanings
• Record broken appointments and last minute cancellations in the patient’s chart
• Analyze data to determine answers to questions from patients or members of the public
• Maintain patient records
• Accountability, coaching, and development
• Schedule appointments
• Processing Claims and Billing Statements
• Delivering marketing campaigns
• Reviewing accounts receivable and collections
• Interfacing with insurance companies
• Having fun while you are at work
• Present Treatment Plans and Collect Co-pays
• Maintain and Organize other front office duties as assigned
• Organize and prioritize your duties

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Pediatrics

Schedule:

• Monday to Friday

Work Location: In person