Address
Form of work
SalaryThe Patient Care Coordinator will answer inquiries and obtain information for general public, patients, visitors, and other interested parties. This role will provide information to callers and perform routine clerical and administrative functions such as answering phone calls, creating correspondence to patients and insurance providers, respond to explanations of benefits, scheduling and confirming appointments, organizing and maintaining paper and electronic files, presenting cases, track and balance patient accounts, credit transactions, and other basic financial support functions. In addition, this position is responsible for assisting patients with processing dental insurance claims and managing of relationships with insurance carriers. This individual will contact insurance companies and patients regarding coverage determinations and outstanding balances as well as research and resolve insurance billing issues.
Previous experience with dental front desk is important, especially experience with dental insurance.
Job Types: Full-time, Part-time
Pay: $25.00 - $30.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid sick time
- Paid time off
Healthcare setting:
- Private practice
Schedule:
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Dental office: 2 years (Required)
Ability to Relocate:
- Brentwood, CA 94513: Relocate before starting work (Required)
Work Location: In person
