Dental Receptionist

Smile Brighter with Us: Seeking a Dynamic Dental Receptionist to Join Our Team!

General Responsibilities:

Responsible for greeting customers, scheduling of appointments, providing information, and communicating with departments.

Reports To: DentalAssistant/Office Coordinator

*Safety Sensitive*

Essential Functions:

• Greets patients and visitors in polite, prompt, helpful manner and checks patients in upon arrival.
• Assists patients on how to complete the Household Assistance application and Prescription Assistance application including what documentation is required.
• Responsible for verifying patients’ insurance eligibility.
• Updates patient information, collects co-pays, provides any necessary forms needing completion, and obtains signatures as necessary.
• Answers phones in pleasant manner and deals with customer needs expeditiously and uses the medical records system to properly document phone calls to other staff
• Supports initiatives such as Patient Centered Medical Home (PCMH) and Meaningful Use (MU)

Knowledge:

• Knowledge of reception tasks, dental policies/procedures, and paperwork.
• Knowledge of how to use office equipment including telephones and computers.
• Knowledge of customer service concepts and techniques.

Skills:

• Using office equipment satisfactorily and handling paperwork/filing adequately.
• Customer service principles by creating a pleasant waiting room atmosphere.
• Bilingual is preferred.

Abilities:

• Ability to communicate clearly in person and on the phone, establish/maintain cooperative relationships with patients, families, physicians, staff and other customers.
• Ability to handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Hours:

• 8 Hours a day
• Monday - Thursday
• Fridays - PRN

Previous Dental Receptionist experience preferred but not required.

RVPCS is an equal opportunity/affirmative action employer.

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Work Location: In person