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Form of workWe are seeking a DENTAL PATIENT CARE SPECIALIST to become a part of our team! You will be responsible for administrative duties for dental care services.
Responsibilities
Responsibilities activities of a Dental Patient Care Specialist will include, but is not limited to the following:
- Perform all front-end administrative duties to best meet the needs of the patients.
- Ensure all patient demographic and financial information is accurate and current in patient's record.
- Responsible for answering all inbound patient calls and route them appropriately.
- Collaborates with dental team to check-in patients for appointments, schedule follow-up appointments, and process referrals.
- Assist to verify client Medicare/Medicaid/Private Insurance eligibility and documents within the patient's records.
- Collect patient co-pays for services.
- Communicate in a culturally competent and effective manner to clients/caregivers regarding the services available.
Qualifications
- Bachelor's Degree from an accredited college or university preferred
- Minimum of 2 year paid or proven volunteer experience working in a dental practice.
- Good keyboard skills - 35 wpm
- Ability to work with frequent interruptions and maintain emotional control under stress
- Detailed oriented and organized
- Great customer service and communication skills
- Bilingual (Spanish/English) a plus
- Registered Dental Assistant licensure, a plus
Working Conditions
- The position occasionally requires sitting, standing and bending. Occasional very light lifting, up to 20 pounds or an equivalent weight may be required
- Must be willing to travel to Northwest and Greenspoint Health Centers.
- Open to Saturday clinic rotation
Employment Benefits
- Competitive Pay, Paid Time Off Plan, Comprehensive Medical/Dental/Vision, Life Insurance, 401k (6% Match), Paid Federal Holidays, Tuition Reimbursement*, New Homeownership Incentive*, New Certification/Licensure Bonus*, Loan Forgiveness* (Note: * = conditions apply)
EEO Statement: St. Hope Foundation is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
