Dental Office Front Desk

Front Desk Representative

Join the Front Desk Team at Steele Dental and contribute to providing exceptional patient care in our Dental Office. We want that "right person" to grow with our team, enjoy their time at work, and make a difference in the lives of our patients. We love our patients and we want someone that will be AWESOME on the phone and provide the BEST customer care to each and every one of them!

If you are a dedicated team player, self-motivated, and want to help provide the best care and services to our community, we would love to hear from you and set up a time to meet you and have you visit our office. Please send your resume and references, as we are looking to fill this position ASAP so if this person is you, then apply immediately!!

Duties:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and schedule appointments using dental software systems such as Dentrix, Dexis, DTX Studio
- Verify patient and insurance information
- Provide excellent customer service by addressing patient inquiries and concerns
- Coordinate and schedule follow-up appointments for patients
- Collect patient balances and bill insurance for treatment
- Discuss treatment and treatment plans with patients as needed
- Maintain cleanliness and organization of the Front Desk area

Qualifications:

- Previous experience as a dental receptionist or in a similar role is preferred
- Proficiency in using dental software systems such as Dentrix, Dexis, DTX Studio preferred
- Strong communication skills, both verbal and written
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Knowledge of medical administrative support tasks, including medical scheduling, is a plus
- Familiarity with basic office equipment, such as computers, printers, and fax machines

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• On-the-job training
• Paid sick time
• Paid time off
• Paid training

Healthcare setting:

• Dental office

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person