Responsibilities:
- Manage the front desk operations and ensure smooth daily operations
- Greet and check-in patients, verify insurance information, and collect co-pays
- Schedule appointments and manage the appointment calendar
- Answer phone calls, respond to inquiries, and provide exceptional customer service
- Maintain patient records and ensure accuracy of information
- Handle patient complaints or issues in a professional and timely manner
- Coordinate with back staff to ensure efficient patient flow
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Oversee office supplies inventory and order as needed
- Assist with administrative tasks such as filing, data entry, and correspondence
Skills:
- Previous experience working in a dental or medical office setting is preferred
- Knowledge of Dental terminology and familiarity with eClinicalWorks or Epic software is a plus
- Strong organizational skills with the ability to multitask and prioritize workload
- Excellent communication skills, both verbal and written
- Attention to detail and accuracy in handling patient information
- Ability to work well under pressure in a fast-paced environment
- Proficient in using office equipment such as computers, printers, and fax machines
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
- Spanish speaking is preferred
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 32 per week
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Ability to Relocate:
- Camarillo, CA 93010: Relocate before starting work (Required)
Work Location: In person