Dental Front Desk Receptionist

General Purpose

We are looking for an experienced Dental Front office receptionist to attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office. We offer great pay and benefits for a fully qualified receptionist. PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE IN THE DENTAL FIELD.

Main Job Tasks, Duties and Responsibilities

• greet patients
• register new patients according to established office protocols
• verify and update patient information
• verify insurance eligibility and benefits
• inform patients of dental office procedures and policy
• enter all relevant patient information into data system
• maintain and manage patient records in compliance with privacy and security regulations
• answer and manage incoming calls
• respond and comply to requests for information
• schedule patient appointments
• confirm upcoming appointments and recalls according to office protocol
• check daily appointment schedule
• arrange patient charts for next day appointments
• fill in cancellations and no-shows
• organize referrals to other medical specialists
• collect and receipt payments from patients at time of treatment
• inform patients of financial treatment plan options

Education and Experience

• general education degree or high school diploma
• knowledge of dental terminology, procedures and diagnosis
• knowledge of computer and relevant software applications (Dentrix)
• knowledge of general administrative and clerical procedures
• working knowledge of dental insurance (PPO, HMO, Denti-Cal)

Key Competencies and Skills

• communication skills
• information collection and management
• planning and organizing
• accuracy
• customer service skills
• team work
• initiative
• adaptability

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid sick time
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Dental office experience: 4 years (Required)

Language:

• Spanish/Bilingual (Required)

Work Location: In person