Dental Front Desk Coordinator

We are searching for a Dental Front Desk Coordinator. We are a private practice. We strive to deliver excellent care to our patients. We pride ourselves on our professional, efficient and kind customer service. Over the years we have built an excellent reputation for high quality endodontics with exceptional customer service. Our team members are not only professional, caring and welcoming to our patients, they are also kind to their co-workers. We have found a pleasant work environment for our staff provides a positive experience for our patients. It is our wish to continue building our team with people that really care. We look forward to mentoring and learning from our new team members. We are looking for a special person with the right attitude to become part of our team.

Front desk tasks:

• Excellent customer service skills
• Answering phones, checking in and checking out patients
• Making appointments, confirmation calls & taking payments
• Balancing all payment types at the end of the day
• Assist in obtaining information, updating and maintaining patient files
• Greet patients and help to answer any questions they might have
• Provide support to Dentists and staff as needed
• Using the following software programs daily: Dentix, Dexis and Gmail
• General knowledge of Dental insurance including verification and submission, helpful
• Convey patient information to/from referring offices

Front desk skills and requirements:

• Experience as a Dental Front Desk receptionist required
• Dentrix, Dexis & Gmail experience preferred
• Comprehensive understanding of dental terminology preferred
• Exceptional customer service skills --THIS IS A MUST
• Strong knowledge of office machines, copiers, printers, fax machines & scanners

Benefits:

Medical insurance is available with a generous monthly portion paid by the employer after probationary period. Retirement plan is fully funded by the practice.

Sick time is earned from the first day and can be used after the probationary period. Our offices are open Monday - Friday, no weekends or nights. Schedules are made based on the office's needs for full-time 35-40 scheduled hours/week.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Disability insurance
• Free parking
• Health insurance
• Paid sick time
• Retirement plan
• Uniform allowance

Healthcare setting:

• Dental office
• Private practice

Schedule:

• Monday to Friday
• No nights
• No weekends

Work Location: In person