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Form of work
SalaryOur Front Desk team members, otherwise known as Dental Financial Coordinators, provide a 5 star patient experience, serving as the “first impression” and “final memory” for the interactions at Emergency Dental Care USA.
The Role
- Provide excellent customer service to patients
- Greet patients
- Engage in open, educational communication to provide overview of visit and address questions or concerns
- Process patient paperwork and insurance verifications
- Schedule patient appointments including new patients
What You’ll Do
- Provide excellent customer service to patients
- Be the first impression welcoming patients to the office and the final friendly face they see after their visit
- Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front office duties as assigned
Who We’re Looking For
- Someone dedicated to going above and beyond to ensure the best customer service and experience
- Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
- Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities
The Perks!
- Growth and advancement opportunities for leadership roles
- Vacation and PTO
Basic Qualifications
- Customer service experience
- High School Diploma or equivalent required
- Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word
Preferred Qualifications
- Dental office management experience, especially in a multi-specialty office, highly preferred
- Knowledge of Dentrix software
- CPR-BLS, RDA, or other related dental certifications desired but not required
Job Type: Part-time
Pay: $19.00 - $28.00 per hour
Schedule:
- Weekends only
Ability to Relocate:
- Fort Worth, TX 76244: Relocate before starting work (Required)
Work Location: In person
