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Form of workJob Description
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Job Title: Print Production Level 3
Location: Dallas, TX 75261
Duration 12 months (possibilities of extension)
Shift timing : Monday to Friday 8:00 am to 5:00pm
Essential Functions:-
Skills: -
Experience: Experience in a Customer Service environment (minimum 1 year)
Education: -
Minimum: High School Diploma or equivalent
Required: Post-high school technology training or experience
Education Verification: Yes
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Title: Print Production Level 3
Location: Dallas, TX 75261
Duration 12 months (possibilities of extension)
Shift timing : Monday to Friday 8:00 am to 5:00pm
Essential Functions:-
- Operate digital and color equipment.
- Possesses skills and competencies to deliver contracted customer requirements- Tasks and activities are defined and routine..
- Ability to lift and move up to 50 pounds.
- Point of contact to receive, review, and electronically log customer jobs.
- Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
- Operate office/production equipment (printer, copier, fax, scan)
- Apply asset tags to office equipment and update the database.
- Track and coordinate the move, add, or change of office equipment assets at customer accounts.
- Clean and maintain office equipment when necessary.
- Process and distribute incoming and outgoing faxes, log for billing purposes.
- Process basic forms and update information using a PC Collect and submit meter reads..
- Problem solve issues to complete production, delivery, and output requirements
- Perform quality inspection before, during, and after the output of each production run.
- Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided.
- Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications.
- Operate high-volume printers and copiers.
- Estimate, schedule, and track incoming production jobs..
- Optimize document design for quality and reproduction.
- Track and store jobs as the customer requires for reuse at a future date, including file backup.
- Inspect files for problem areas, including fonts, image resolution, and image registration.
- Index electronic materials to media such as CDROM, disk, or tape, for reproduction and distribution
- Integrate variable data files into a printed format using templates provided.
- Operate high-volume folding and inserting mail equipment..
- File/document conversion (utilizing standard software)- Perform operator maintenance on equipment.
- Maintain reporting logs and information for billing..
- Track and store jobs as customer requires for reuse at a future date, including file back-up - Perform minimal training to customer end-users on equipment.
- Engage services from Client and non-Client third-party vendors to support the purchase of customer supplies and services as required.
- May develop work processes or templates.
Skills: -
- Able to demonstrate computer skills Functional knowledge of PC (keyboard functions, mouse, etc.)
- Able to demonstrate Intermediate use of MS Office (Word, Excel, PowerPoint), Web, Internet, and Intranet -- Create spreadsheets -- Use standard formulas -- Sort -- Filter, and create graphs -- Import/export information -- Embed files into applications -- Move data between Word and Excel
- Able to demonstrate the ability to use/locate devices (drives, files, printers) attached to the network.
- Able to demonstrate the ability to send and receive emails, find, open, and save documents and files, perform data entry.
- Able to demonstrate the ability to use Internet Explorer for web browsing, send documents to the preconfigured printer.
- Able to demonstrate basic math skills (division, multiplication, percentages)
- Able to demonstrate business maturity and professionalism..
- Able to demonstrate ability to coach and mentor co-workers.
Experience: Experience in a Customer Service environment (minimum 1 year)
Education: -
Minimum: High School Diploma or equivalent
Required: Post-high school technology training or experience
Education Verification: Yes
Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
