Position Summary:
Provide prompt, courteous and accurate deli service to customers and support sales through proper preparation and display of products. Assist with food preparation, fill and rotate deli cases and displays and perform cleaning duties. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
- Offer customers product/recipe suggestions and recommendations.
- Effectively communicate with customers and respond to questions and requests in a timely manner.
- Process orders (e.g. slice meats and cheeses) to the customer’s specifications with proper quantities, quality and price and promote products through suggestive selling.
- Utilize correct procedures for credit returns or exchanges.
- Assist with food preparation by properly shaving and slicing meats and cheeses and ensuring assembly and recipes are adhered to for all products.
- Properly use all equipment in deli/kitchen (e.g., slicers, stoves, ovens, fryers, refrigerators, freezers, and ovens) according to company guidelines.
- Adequately prepare, package, label and inventory ingredients in merchandise.
- Ensure cases and displays are full, clean and attractive.
- Maintain proper deli case refrigeration and properly handle product to avoid damage.
- Code date product, review sell by dates and separate out outdated or unfit product.
- Follow tare weight procedures.
- Break down the department and perform cleaning duties using proper personal protective equipment (e.g. wash/change salad bowls; break down, wash, sanitize and sharpen slicers; clean cases, ovens and fryers; and sweep and mop floors) using personal protective devices (e.g. cut resistant gloves, chemical resistant gloves, chemical slash goggles and poly gloves).
- Follow all store and department policies and procedures.
- Physical demands include, but are not limited to, frequently walking on uneven ground, turning, standing, reaching, stooping/bending, lifting objects 5 to 50 lbs., pushing and pulling objects 50 to 500 lbs., grasping/ holding objects, and fine finger motion. Occasionally lift objects more than 50 lbs.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Effective interpersonal, communication and customer service skills
- Ability to work in a fast paced environment
- Friendly, approachable and outgoing demeanor/team player
- Sound judgement/decision making skills
- Basic math skills (counting, addition, and subtraction)
- Willingness to take initiative
Desired Previous Job Experience/Education:
- High school diploma or equivalent
Job Types: Full-time, Part-time
Pay: $13.55 - $15.60 per hour
Expected hours: 20 – 50 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person