Deli Assistant Manager

About us

Our purpose is to inspire and empower our customers to live to their fullest potential through optimum nutrition and a lifestyle in harmony with nature. To achieve this, we offer high-quality natural and organic foods and nutritional supplements, along with other socially and environmentally responsible products. And further, we dedicate ourselves to educating and learning from our customers as fellow participants in a community of healers..

General Description

Every employee is expected to serve as a member of the Real Food Store team in fulfilling the needs of our customers and our business, performing whatever tasks may be assigned in addition to the specific responsibilities described below.

Job Purpose

Enforces department procedures and supervises Deli staff in the Deli Manager’s absence. Trains, along with the deli manager, all cooks, bakers, and customer service personnel. Assists in maintaining good morale of deli staff.

Responsibilities

Management

• Acts as Deli Manager in her absence
• Works opposite the Deli Manager to ensure optimal supervision of the department
• Covers for deli staff when they are unable to work a shift
• Must understand and support the store’s and deli’s mission
• Delegate daily duties as needed

Customer Service

• Be a model of excellence in customer service
• Portray sincere friendliness even under extenuating or frustrating circumstances
• Keep current on any store events, activities or promotions to answer customer questions
• Maintain personal appearance, cleanliness, and hygiene standards appropriate for public contact

Purchasing

• Maintain and improve buying and stocking systems in order to ensure department is well-stocked, attractive and dynamic
• Be familiar with deli ordering procedures and act as the lead orderer for deli ingredients in the absence of the Deli Buyer
• Ensure appropriate credits are received from distributors

Qualifications

• Possess a high degree of integrity and management skills
• Strong written and verbal communication skills, including listening and giving clear instructions
• Able to make decisions in emergency situations
• Able to work as a team member with other managers
• Able to handle a broad range of responsibilities and multi-task
• Able to work a flexible schedule with a minimum of 35 hours per week
• Have excellent customer service experience
• Able to read and interpret financial statements
• Demonstrate computer expertise
• Must be able to bend, stoop, reach lift and move items weighing up to 50 pounds
• Must be comfortable working on your feet on a concrete floor for 4 hours at a stretch
• Have knowledge about recipes, ingredients and cooking practices to answer customer’s questions

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off

Experience level:

• 2 years

Restaurant type:

• Bakery
• Café
• Fast casual restaurant

Shift:

• Morning shift

Weekly day range:

• Monday to Friday

Ability to Relocate:

• Helena, MT 59601: Relocate before starting work (Required)

Work Location: In person