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Form of workJob Description
Store Code: Quality Assurance (2762617)
Retail Business Services is the services company of leading grocery retail group Ahold Delhaize USA, currently providing services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop.
Position Summary:
The purpose of the position is to provide support to our omnichannel grocery brands, Food Lion, Hannaford, Stop & Shop, Giant Food, The GIANT Company and Hannaford by conducting detailed product safety and quality inspections of perishable food products delivered to our distribution centers. The primary purpose of this position is to assure that only fresh wholesome products which meet our Food Safety & quality standards are received into the distribution center and maintained through distribution to retail supporting our mission to provide our customers with wholesome, fresh and high quality products. In addition, this position supports regulatory compliance requirements specific to Seafood HACCP and FDA's Food Safety Modernization Act.
Principle Duties and Responsibilities:
Perform hands-on and detailed inspections of inbound deliveries of multiple commodities delivered to ensure compliance with federal, state, local and company requirements for quality, condition, wholesomeness, package integrity, temperature, expiration or pack dates, proper counts, weights, and sizes
Maintain up to date knowledge of procurement specifications, FDA Food Code, FDA, USDA, state and local regulations
Conduct detailed produce quality evaluations on key focus items verifying the grade, brix, firmness, color, condition and eating quality and report results to commodity buyers and merchandisers
Conduct Seafood HACCP inspections and accurately complete all required records in accordance with the Seafood HACCP Plan
Conduct ripening of bananas to assure quality fruit is shipped to the stores. Ensure all aspects of this program are performed to company standards within the distribution center. Communicate banana ripening results to buyers and key associates as needed and drive continuous improvement in the program
Conduct regular inspections of banana ripening rooms to ensure they are maintained and cleaned in accordance with company standards
Conduct daily surveillance and aged inventory inspections of produce storage coolers to assure product is rotated correctly and is being shipped to the stores in a timely manner so as to maintain freshness for the customer
Conduct daily code date inspections of other commodities to ensure products are properly rotated and shipped to stores within company remaining shelf life standards
Conduct daily preventative controls monitoring records/checklists for effective monitoring of critical control points, preventative controls and prerequisite programs; properly report findings and initiate corrective actions as required
Work with category and commodity buyers to enforce quality specifications covering all incoming products
Provide commodity buyers with information related to quality levels of incoming products
Work with commodity buyers to ensure proper disposition of products refused for quality issues
Ensure commodity buyers are made aware of any problems having an adverse effect on product quality and are involved in proper disposition of suspected products
Monitor and investigate store complaints of poor quality. Initiate immediate corrective actions, identify root cause(s) and report to distribution and commodity teams as appropriate
Act as a liaison between distribution and the commodities teams
Be a resource to our business partners and suppliers
Maintain and observe good/safe working practices as they pertain to OSHA guidelines. Immediately report unsafe conditions/working practices to management and assist in the implementation of corrective actions
Basic Qualifications:
High school diploma/equivalent
Self-motivated and able to function with minimal supervision, yet work within a team environment
Excellent interpersonal skills
Have experience as a produce, meat or seafood manager or produce receiving associate
Knowledgeable of USDA standards, rules and regulations and have the ability to identify certain species, diseases, varieties and defects and determine their severity as it relates to accepting or rejecting product at delivery
Familiar with Federal , State and Local regulatory requirement
Must be available to work shifts which may include nights and weekends
Ability to complete Food Protection Manager Certification & Seafood HACCP Certification training
Preferred Qualifications:
Advanced knowledge of USDA standards of all produce commodities Three to five years as produce manager, produce distribution or equivalent produce experience
Food Protection Manager Certification
Seafood HACCP Certification
Skills and Abilities:
Good computer skills including proficiency with Microsoft Office applications
Ability to multi-task
Good written and verbal communication skills
Team player
Ability to stand for long periods of time
Ability to work in a refrigerated environment with appropriate personal protective equipment
Ability to use inspection tools to conduct inspections
Ability to lift product weighing up to 100 lbs
#LI-SM1 #IND #ZR
Retail Business Services currently provides services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provide industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued.
Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.
If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at [emailprotected].
For more information, visit https://www.retailbusinessservices.com.
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