Company

Emergent SoftwareSee more

addressAddressDurham, NC
type Form of workFull-time | Contract
salary Salary$35.34 - $55.08 an hour
CategoryInformation Technology

Job description

**This position offers a 6-month contract opportunity with our client, and it is entirely remote. Candidates must have the eligibility to work in the US without the need for sponsorship.**

We are seeking a talented Database Administrator / Database Support Analyst to join our client's IT team. In the Database Administrator position, you will optimize database systems, enhance user experience, and play a crucial role in the transition to a new relational database system in the future.

Responsibilities:

Systems and User Support:

  • Provide comprehensive support for database-related tickets within the Solar Winds ticketing system, ensuring timely resolution and escalating issues when necessary.
  • Develop and update system documentation, encompassing workflow design, field formulas, and business processes enabled by the database.
  • Enhance the user experience within systems by optimizing custom reports and dashboards based on user feedback and recommendations.
  • Collaborate in the creation of end-user system resources to streamline usability.
  • Aid Systems Admin in supporting the replication state QuickBase application.
  • Assist in maintaining current information on the Company Hub (externally facing SharePoint Site) sourced from QuickBase integration.
  • Manage data formatting, transformation, and entry into QuickBase and various systems while adhering to ethical standards regarding confidential data handling, including financial and healthcare data for specific companies.

Database Report Ownership:

  • Monitor report subscriptions actively, promptly responding to record change notifications.
  • Conduct quality assurance procedures such as deduplication of records and validation of data entries within reports.
  • Identify opportunities to enhance data integrity and provide recommendations for implementation.
  • Regularly review and update reports and fields to ensure accuracy and alignment with program changes and new initiatives.
  • Develop, modify, and maintain an inventory of custom reports, providing support as needed.

Integration Support:

  • Assist the Database and Application Analyst in annual program integration processes vital to supporting company programs.
  • Collaborate on documenting integration processes, including QuickBase Pipelines, Zapier, Workato, and other integration tools, to maintain transparency and efficiency.
  • Monitor and troubleshoot QuickBase Pipelines and other integration tools to ensure uninterrupted operations.
  • Conduct data validation tests for integrations, troubleshooting issues, and proposing improvements for issue resolution.
  • Execute data extraction and loading processes while preserving data integrity.

Job Types: Full-time, Contract

Pay: $35.34 - $55.08 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance

Schedule:

  • 8 hour shift

Work Location: Remote

Benefits

Health insurance, Dental insurance, 401(k), 401(k) matching
Refer code: 8487655. Emergent Software - The previous day - 2024-03-07 11:23

Emergent Software

Durham, NC
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