Data Entry/Customer Service Assistant

Job Description:
We are seeking a Data Entry / Customer Service Assistant to join our team! You will perform clerical and administrative functions in order to drive the success of the daily quota for the team.

Responsibilities:

· Update price & product descriptions.

· Review data for discrepancies, missing information and resolves discrepancies by using standard procedures as required.

· Data Entry (+35 mwp ).

· Assist customers with special pricing requests.

· Receives, researches, and answers customer questions regarding accounts, products, prices and services offered, via telephone.

· Strong written and verbal communication skill.

· Actively listen to each customer with patience and courtesy.

· Ability to multi-task, balance multiple assignments and manage time effectively.

· Proofreading skills with a strong attention to detail.

· Excellent organizational and follow up skills.

· Ability to work in a deadline-oriented environment.

· Provide clerical and secretarial support to office staff while maintaining an efficient office environment.

· Respond to service requests both by email and/or telephone.

· Draft correspondences and other formal documents.

· Self-starter with high level of motivation, integrity and ability to work independently.

· Excellent interpersonal skills, positive attitude and a team player

· Perform all other office tasks as needed.

Qualifications:

· Ability to prioritize and multitask

· Excellent written and verbal communication skills

· Strong attention to detail

· Strong organizational skills

· Proficiency in Microsoft Office

· Ability to type a minimum of 35 WPM

Job Types: Full-time, Part-time

Pay: $16.00 - $22.00 per hour

Expected hours: 30 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Microsoft Excel: 3 years (Required)

Work Location: In person