Address
Form of workJob Description
Client: Medical
Job Title: Administrative/Clerical - Commercial Data Specialist / Data Specialist
Location: Bannockburn, IL
Duration: 6 Months
Job Description:
Position Purpose:
- Under general direction role may include: providing customer service, billing/pricing/collections resolution, contract administration, service issues resolution, information management, customer file maintenance, lead routing, and record generation while possibly growing new and secured business through service level upgrades and expanded product offerings for assigned accounts on a daily basis.
Key Job Activities:
- Provides dedicated customer service and support via telephone, email, web, and mail
- Assisting sales team with preparation of sales documents and/or Data Entry
- Proactively conducts outbound phone and email campaigns to customers
- Understands how to research an account and determine pricing, contract information, lead routing, etc.
- Provides regular and ad-hoc reporting and assistance to various Sales teams
- Acts and communicates as a subject matter expert, trainer, coach, and key reference contact as new reps are onboarded
- Perform other duties and responsibilities, as assigned.
Education:
- Preferred Education: in Associates or Equivalent
Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.
