Data Entry Operator

PURPOSE OF POSITION: To accurately input all the details of donor transactions and requests into the donor database. To know all coding and tracking systems in order to provide a full profile on each donor. To follow daily mail opening procedures in support of the Agency and the operations of the Agency Advancement Department.

Schedule: Mon-Fri 8:30-5 (flexible work arrangement eligible after 1 year anniversary

ESSENTIAL FUNCTIONS:

· Accurately record all details of donor transactions while posting any type of job batch, including Mercy Home, Police Chaplain and Kolbe House.

· Accurately record all details of donor transactions while posting “Web” batches.

· Accurately record all details of donor transactions while posting “Sunday Mass” batches.

· Perform all duties as necessary as lead poster for specific events.

· Distribute daily “Un-posted Batches” report.

· Perform accurate verification of manual deposit balancing.

· Accurately proof any letters printed by Mission Press.

· Accurately post United Way and any 3rd party transactions.

· Perform transaction reversals and donor record merges.

· Learn and use all coding, tracking systems to provide a full profile on each donor.

· Updating donor records and entering communications from returned mail and general (AX) mail.

· Understand the mail appeals streams.

· Meet deadlines promptly.

· Enter data in Portfolio, Excel, Word or any other computer programs.

· Scan the contents of each envelope for pertinent tracking and code and separate into various job categories needed for Data Entry.

· Prepare bank deposits in conjunction with the needs of the Finance department and electronic banking.

· Insure that any manual / cash bank deposits balance.

· Insure that any manual batches balance with the deposit(s).

· Track any discrepancies before the opened mail leaves the Mail Processing Center.

· Assist in other work tasks, e.g., filing, preparing mailings, etc.

· Be aware of the importance of this role as a "representative" of the President through all dealings with clients via all correspondence, via the phone or in face-to-face meetings.

· Immediately report malfunctions of the computer hardware or software.

QUALIFICATIONS:

· High school diploma.

· Ability to type accurately.

· Ability to write notes, memos, and instructions in English, and preferably Spanish.

· Ability to sort and handle mail, categorize donor mail quickly and thoroughly.

· Ability to use calculator and mail processing equipment.

· Ability to accurately count cash and operate a coin counting machine.

· Experience with Data Entry of scanned documents preferred.

· Experience with scanning hardware and CRM preferred.

· Working knowledge of MS Office.

· Good judgment and swift decision making ability.

· Able to work as needed, including required mandatory overtime and departmental seasonal needs.

· Willingness to work extra hours when needed.

· Regular and predictable attendance.

· Ability to schedule time off during “non-busy” seasons.

· Self-starter in team atmosphere.

· Ability to maintain confidentiality.

· Flexibility to change tasks and/or assignments, especially on short notice.

· Ability to lift and/or move up to 15 pounds.

· Is mature and sensitive to cultural and individual differences.

· Commitment to the mission, values, and goals of the Agency.