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Form of workJob Description
An established Warranty Claims Processing Company located in Riverdale, New Jersey is currently seeking a experienced, dependable and energetic Data Entry Clerk for its Warranty Claims Processing to join their office team.
The position is full time 8:30AM-5:30PM with one hour for lunch. The position is Temporary to Permanent and set to start immediately and ideal candidate needs to have excellent Data Entry skills.
Job Duties and Responsibilities include but not limited to:
- Perform research and review on all Warranty Claims and process according to warranty policy.
- Communicate with office team and ensure all can be processed.
- Processing all Warranty Claims to ensure that claim is processed on time.
- Maintain projected Queue of Warranty Claims.
- Ensure all warranty email communications are on time.
- Assist various departments and fulfill all warranty requirements via email and phone.
- Assist Authorized Service Centers with all warranty inquiry and questions.
- Assist Regional Service Manager and other managers with all warranty inquiry and questions.
- Monitor all warranty inquiries and make they are processed to policy.
- Supervise/review all information updated on database to ensure it is correct.
- Maintain knowledge on various warranty programs by active participation in education programs.
- Ensure Business to Business relationship satisfaction and ensure compliance to all warranty specifications.
- Evaluate databases and complete all Data Entry for Warranty Claims and filings.
- Prepare and maintain all warranty documents according to warranty policy.
- Manage all Warranty Claims, re-direct claims of required and ensure appropriate action.
- On time phone communication ensuring not to have dropped call.
- Other miscellaneous duties as assigned.
Job Qualifications:
· High School degree or equivalent
· 1-2 years experience with Data Entry and Customer service.
- Excellent phone and email communication skills
- Proficient with email and Microsoft office products
- Excellent organizational skills
Qualified candidate must have a reliable form of transportation.
Job Types: Full-time, Temporary
Salary: $17.00 - $20.00 per hour
Schedule: 8 hour shift- Monday to Friday
Active offers more than just good jobs, flexibility, safe working conditions and benefits. We also build caring, personal relationships with our associates. As an associate, you’ll be treated with respect by the Active team and by our clients. We will take the time to get to you know you personally. What's more, Active’s service is free to you – it’s just one of the benefits of working for us!
We are a strong, stable employer. You’ll never have to worry about being paid as promised. And, we provide benefits like a 401(k)-retirement plan. We also offer health insurance to eligible employees.
We are an Equal Opportunity Employer and it is our policy to consider all applicants for employment on the basis on their qualifications for the job without regard to age, race, creed, color, citizenship, national origin, liability for military service, disability, sex, sexual orientation, marital status or any other protected classification. We actively pursue this policy in all aspects of employment including hiring, promotion, transfer, termination, recruitment, rates of pay, and selection for training, and general treatment during employment. Employment opportunity is not only a legal principle; it is a moral commitment as well.
