Data Center Technician

Equinix is the world’s digital infrastructure company®, operating over 250 Data Centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. 

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our Data Center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. 

Data Centers are considered Critical Facilities. This means that we support hospitals, laboratories, public safety centers. Simply put - We cannot go dark. In this crucial role, you will be responsible for troubleshooting and installing sophisticated circuits and performs custom installations.

Are you interested in a customer facing role that focuses on organizing technology such as servers? This job could be for you!

Responsibilities

• Racks and stacks customer equipment
• Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
• Installs circuits requiring sophisticated fiber terminations
• Resolves work priorities from a ticketing queue and ensures adherence to all contribute times
• Troubleshoots switched / multiplexed / media converted circuits; escalates to, and works with networking group, as needed.
• Works with customers to troubleshoot issues
• Installs/tests/modifies cross connects per SOPs and ensures accurate cable management of coax, fiber, twisted pair copper, and intra-building cross connects
• Installs and tests sophisticated cross connects circuits (switched, multiplexed, etc.)
• Maintains detailed written records of all work activity
• Designs and leads cage / infrastructure modification projects
• Completes all assigned training in a timely manner
• Supports customer happiness through timely and detailed order execution

Qualifications

• 2 years+ or equivalent of experience
• High School Diploma or equivalent
• A natural curiosity and strong troubleshooting skills
• Night shift (7pm-730am) IS REQUIRED 6 months per year
• You are capable of lifting up to 50 lbs. and are agile in manual dexterity (climb, stoop, et.) with or without an accommodation.
• 24/7 Operation - Your flexibility to work any assigned shift, off-schedule, fill in for workmate, respond to emergencies, holidays, nights etc.

The United States targeted pay range for this position in the following location is / locations are:
• San Francisco, CA / Bay Area: $53,000 to $82,000 per year
• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $49,000 to $75,000 per year
• Colorado, Nevada, Rhode Island: $44,000 to $68,000 per year
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
As an employee, you become important to Equinix’s success. Details about our company benefits can be found at the following link:
USA Benefits eBook