Data Analyst Ii- Remediation & Correction

If you're looking to refine, expand, and ultimately, grow your career in the data analytics world then come join us as a Data Analyst II in our Corrections & Remediation's operation at Chase- where your technical expertise plays a significant role in taking care of our customers. With supporting various Lines of Business (LOB) within the Consumer & Community Bank (CCB), your capabilities and knowledge in the financial data world will help you reach your career goals.

As a Data Analyst II in Corrections & Remediation's you will play a key role in the identification, classification, and correction of customer impacts caused by business process or operational breaks within the Consumer & Community Bank. Within this function, the team focuses on correcting the impacted accounts via recalculating and/or crediting finance charges, fees, and rewards balances; correcting/changing finance charge and fee structures; initiating customer communications, etc., and you will be a key member of a larger team of Business Analysts, Correction Analysts, and Testing Analysts accountable for the correction of customers. While you're performing validation on cases with highly complex, multi-layered data through multiple systems, you will also perform end-to-end analysis of population against business requirements and execution plans; while confirming correct usage of data sources, standard code, adherence to guidelines and regulations, and following best practice standards. You will also have the opportunity to assist the Data Validation Manager in development and implementation of the overall validation strategy, developing processes and procedures, and incorporating appropriate tools.

Job responsibilities

• Develop/Create code from scratch by reviewing simple business requirements across multiple Lines of Business (Credit Card, Consumer/Business Banking, Merchant Services etc.)
• Work on Line of Business executed cases where there is limited documentation; independently work with Project Manager, Business Analysts, and LOB partners to gather the documentation and evidences needed
• Work on at least 2 correction cases simultaneously with the ability to assist peers if needed and completing the assigned cases within a short timeline (20 days or less)
• Prioritize the case work to meet the deadlines independently or with limited oversight
• Write complex queries on various types of data and data sources and run frequencies to validate population and ensuring correct formatting and logic of output files
• Effectively trace and communicate coding defects to stakeholders
• Assist in the development and maintenance of the overall Data Validation strategy for the Correction function

• Bachelor's Degree
• 4+ Years' experience of code development working experience in SQL/SAS or Master's degree with 2+ years" of code development working experience in SQL/SAS
• Experience working with at least one LOB within Chase Consumer and Community Bank
• Complex querying skills in SAS, SQL and TERADATA environment
• Ability to work multiple problems simultaneously
• Strong communication skills (both written and verbal)
• Detailed and quality oriented
• Team player with the ability to work independently

• Demonstrated ability to influence and partner collaboratively with business partners
• Demonstrated advanced troubleshooting and problem-solving skills with a customer service focus

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans