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Form of workWe are seeking a skilled and experienced Technical Business Analyst (BA) to join our Marketing Operations team and play a pivotal role in the development and implementation of data-driven Operations Analytics/Reporting. As a Technical BA, you will work closely with marketing execution and data teams to gather and analyze business requirements, translate them into technical specifications, and oversee the development and deployment of Data and Analytics Products. You will be responsible for ensuring that these products align with business objectives and deliver actionable insights to support data-driven decision-making.
Job Responsibilities:
• Collaborate with marketing and data teams to understand business needs and objectives.
• Elicit, analyze, and document business requirements for Data and Analytics Products.
• Translate business requirements into clear and concise technical specifications.
• Design and develop data models, data pipelines, and data visualization dashboards.
• Work with developers and engineers to implement and test Data and Analytics Products.
• Conduct user acceptance testing and ensure that products meet user needs.
• Provide ongoing change management support and training to users of Data and Analytics Products.
• Monitor and analyze data to identify trends and insights Develop and maintain documentation for Data and Analytics Products.
• Stay up to date on emerging Data and Analytics technologies
Required Qualifications, Capabilities and Skills:
• Bachelor's degree in business administration, Computer Science, Information Systems, or a related field
• 3+ years of experience as a Technical Business Analyst
• Strong understanding of data warehousing, data modeling, ETL, and data visualization
• Experience with SQL and one or more programming languages (e.g., Python, SAS)
• Strong understanding & experience with data analytics tools and techniques (Alteryx, Tableau, Snowflake)
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and as part of a team in an agile environment.
• Experience with marketing platforms (e.g., Optima, Salesforce, Adobe Experience Manager, Axiom)
• Experience with cloud-based data platforms (e.g., AWS, Azure, GCP)
• Experience with machine learning and artificial intelligence (ML/AI)
• Familiarity with agile methodologies
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
