Data Analyst Ii - Brokerage & Partner Operations

This position is a hybrid role requiring employees to work from our headquarters location in Seattle, WA every Tuesday and Wednesday, and remote all other days.
Redfin is redefining real estate in the consumer's favor by combining our own technology and agents to create a service that's better, faster, and costs less. As a Redfinnian, you'll make a difference in one of life's most important events-buying or selling a home. Our hiring standards are high, yet our culture is humble. No matter what role you have, you'll be both challenged and inspired every day. We've got all the perks, but if what you value most is doing great work in a creative, collaborative, and disciplined environment, join us.
As a Data Analyst for the Brokerage & Partner Operations team, you'll be right at the beating heart of Redfin, supporting our employee and partner agents as they help customers through one of the most important transitions of their lives. You'll work closely with product, program, and sales leadership to develop metrics, design strategies, and track the success or failure of our efforts. You'll draw on a wide variety of data sources, including some of the most complete and robust real estate data in the world, synthesizing insights which guide some of the most important decisions in our business.
The Role

• Work on a small team conducting analyses and building robust analytical reporting for our business leaders to plan both for the long and short-term.
• Contribute as a member of the team focused on brokerage and partner agent performance. Analyze this area's new program initiatives and engineering features, identify and evaluate process improvements. Build metrics to track and improve operational effectiveness and efficiency. Help with budgeting and strategic planning for these businesses.
• Partner with Real Estate Operations, Partner Operations, Product Management, Finance, and Program Management teams to answer tough questions that inform the business and drive strategic data-driven decision making.
• Use your technical and business expertise to make our operations more analytical, and our analytics more valuable.

Who You Are

• 2+ years working in an analytical role in a business context is required. Experience in analytics of operations, especially involving contractor management, performance metrics, and/or customer routing is a plus.
• Advanced SQL and Excel skills.
• Experience using data visualization/BI software (Tableau, Power BI) is required. Specifically, Tableau experience is a plus.
• Ability to design analyses and experiments that produce actionable results fast
• Ability to navigate ambiguity well in projects
• Skill in data storytelling with the ability to explain complex insights clearly and effectively to a less technical audience
• Strong consultative and influencing skills to help leaders make decisions and move the business forward
• Possessing a curiosity that doesn't stop at the "What?" but hungers for the "Why?" and "What if?"
• Bachelor's degree in Mathematics, Statistics, Operations Research, Economics, Business Analytics, an experimental science, or a related field. An advanced degree in a relevant field is a plus.

What We Offer

• Competitive compensation packages including a salary and restricted stock grants
• Generous benefits, including three weeks of paid vacation, medical, dental, and vision insurance, and fully paid family leave
• Strong startup culture with 2 day in office hybrid work, catered lunches, casual dress code, happy hours, and more

To make sure we hire the most qualified people, we've designed a multi-step selection process which may include interviews, a homework assignment, and a reference check. We're excited to get to know you and hope you're ready to give this opportunity everything you've got!
The compensation information below is provided in compliance with job posting disclosure requirements in Hawaii, Colorado, New York, New Jersey, Washington, and California.
Base Pay Range: $73,800.00 - 110,500.00. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Depending on the position, compensation may also include commissions, bonuses, and equity.
Redfin offers a generous benefits package that includes 15 paid vacation days, 12 paid holidays, paid parental leave, sick leave, and flex days; medical, dental, and vision insurance benefits; flexible spending account, health savings account, life and disability insurance; fertility benefits, commuter benefits, Employee Assistance Programs; and 401(k) employer match.
#LI-Hybrid
Redfin is an equal opportunity employer committed to hiring a diverse workforce.
A diverse, inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We're proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.
Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact recruitingteam@redfin.com
Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the San Francisco and Los Angeles Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.
Redfin accepts applications on an ongoing basis.