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SalaryGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Data-Driven Cybersecurity - Data Analyst and Curator
Are you interested in joining a rapidly expanding organization and helping to improve its Information Security program? In today's competitive business environment, companies that can effectively leverage their data are poised to succeed. As part of this position, you will be responsible for defining, measuring, analyzing, improving, and controlling information security data that is critical to our data-driven cybersecurity program. Even though enormous amounts of data may be available, it is essentially useless if it is not cataloged and curated correctly.
What this role is:
As a Data Analyst and Curator, your main responsibility would be to use your technical, data, and security expertise and your communication skills to ensure the security, accuracy, reliability, availability, and currency of our Information Security data. The most significant aspect of this role is to establish the best practices to work with our Information Security data. This will help the technical teams to utilize the data efficiently and effectively to reduce and communicate Information Security risks.
What this role isn’t:
This role is not just limited to working behind the scenes. As our security data can be intricate, you will be responsible for communicating it in simple and understandable language so that it can be easily comprehended by people with varying skill sets. To deploy fixes at scale, teams need to have confidence in the quality of our data. Hence, it will be your responsibility to ensure that the team trusts this data.
What you’ll bring to the table:
In this role, you must be able to communicate across all levels of the business. You will also lead conversations, consult with teams, and use your knowledge to align the various stakeholders. This requires technical, coding, scripting, and data management skills. You must understand how the information security systems and IT management systems function, what data they contain, what data is incorrect or missing, and how to enrich the data using other sources to ensure our teams can effectively use it.
Some details about what you’ll do:
- Produce high-quality data
- Ensure stakeholders understand data
- Develop data management controls
- Organize data
- Optimize data storage costs
- Collaborate with other IT teams to deliver projects on time, meeting all requirements without compromising quality and security
- Be the subject matter expert and train teammates and other Genesys employees as needed
Requirements:
- 5-7 years of expertise in Information Technology with a focus on managing data at scale
- Familiarity with Information Security, IT Assets, Vulnerabilities, and the systems or processes that produce and collect these data
- Familiarity with Cyber Security Asset Attack Surface Management
- Familiarity with database organization (SQL, MongoDB, etc.)
- Familiarity with the Linux command line environment
- Experience with AWS, Azure, and/or GCP
- Some programming experience in scripting languages (e.g., R, Python, Perl)
- Experience with information security data management and analysis
- Experience with Tableau, or equivalent, and Excel.
- Can work independently and can collaborate comfortably in a matrix organization within a broader team.
- Excellent verbal and written communication skills, including effectively participating in and sometimes leading discussions and meetings with internal management and other groups involved in technology control assessments.
#LI-Remote
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$79,350.00 - $155,750.00 Benefits:
- Medical, Dental, and Vision Insurance.
- Telehealth coverage
- Flexible work schedules and work from home opportunities
- Development and career growth opportunities
- Open Time Off in addition to 10 paid holidays
- 401(k) matching program
- Adoption Assistance
- Fertility treatments
More details about our company benefits can be found at the following link:
https://mygenesysbenefits.com
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
www.genesys.com
. Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the
Reasonable Accommodations Form
for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response. This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
